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- Tasks: Lead the hotel at night, ensuring guests have an unforgettable experience.
- Company: Join Malmaison, a vibrant brand known for its exceptional service and atmosphere.
- Benefits: Enjoy competitive pay, free meals, discounts, and career development opportunities.
- Why this job: Be part of a unique team that creates memorable experiences for guests.
- Qualifications: Strong leadership skills and a passion for hospitality.
- Other info: Flexible shifts, wellness initiatives, and a commitment to sustainability.
The predicted salary is between 11 - 16 £ per hour.
Rate of pay / Hours: £13.52 per hour plus TRONC (service charge), 42 hours
Contract Type: 4 on / 4 off shift pattern
Location: Malmaison
The Night Manager oversees the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained.
We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In Addition To Competitive Rates Of Pay We Offer:
- A share of TRONC / Service Charge.
- Meals provided on duty and all breaks are paid.
- Annual pay review.
- 4 on / 4 off shift patterns available.
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500.
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream for instant pay access and wage management tools.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Support as a sponsor of The Brain Charity.
- Employee Assistance Programme – free, confidential advice 24/7.
- Plus on completing your probationary period you will be provided with: Private Medical Healthcare, Bonus Plan based on clear and transparent KPI’s, Critical Illness cover, Life Assurance.
Our Sustainability Goals:
- 100% of electricity generated from renewable energy (primarily wind).
- Recycle a minimum of 70% of hotel waste through our Sustainability Council.
- Move to chemical-free cleaning in bedrooms/public areas and enzyme-based eco-friendly systems in kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Night Manager, Malmaison in Manchester employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager, Malmaison in Manchester
✨Tip Number 1
Network like a pro! Get chatting with people in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up and shine! If you can, visit the hotel and introduce yourself to the team. A friendly face can make a lasting impression, and it shows you're genuinely interested in being part of the Malmaison family.
✨Tip Number 3
Prepare for the interview like it’s your big night out! Research the company, understand their values, and think about how you can contribute to creating those unforgettable guest experiences they’re all about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Night Manager, Malmaison in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you love making guests smile.
Tailor Your Application: Make sure to tailor your application to the Night Manager role. Highlight your experience in managing teams and ensuring high standards, as well as any relevant skills that align with our brand values at Malmaison.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Frasers Hospitality
✨Know the Brand Inside Out
Before your interview, make sure you research Malmaison thoroughly. Understand their values, what they stand for, and their unique approach to hospitality. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Night Manager, you'll be interacting with guests and staff alike. Prepare examples from your past experiences where you've gone above and beyond to ensure guest satisfaction or resolved conflicts. Highlighting your ability to create memorable experiences will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations during your shift. Think about potential challenges you might face at night and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Dress the Part
Even though the role is hands-on, first impressions matter. Dress smartly and professionally for your interview to reflect the high standards of Malmaison. This shows that you take the opportunity seriously and are ready to represent the brand well.
