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- Tasks: Oversee hotel operations at night, manage guest expectations, and ensure cleanliness and safety.
- Company: Leading hotel group in Manchester with a focus on guest experience.
- Benefits: Flexible hours, competitive pay, discounts, and wellness programmes.
- Why this job: Join a dynamic team and enhance guest experiences while working nights.
- Qualifications: Prior experience in hospitality and ability to work night shifts.
- Other info: Great opportunities for career progression within the company.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel group in Manchester seeks a Night Porter. This role involves overseeing hotel operations during night hours, managing guest expectations, and ensuring the venue's cleanliness and safety.
Candidates should have prior experience in similar roles and night shifts. The position also offers flexibility, competitive pay, and opportunities for career progression within the company. Various perks such as discounts and wellness programs are included.
Night Concierge & Guest Experience Lead in Manchester employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge & Guest Experience Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re eyeing a specific hotel, pop in and ask to speak with the manager. A face-to-face interaction can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by practising common questions related to guest experience and night operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Night Concierge & Guest Experience Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in night shifts and guest management. We want to see how your skills align with the Night Concierge role, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about hospitality and how you can enhance our guests' experience during the night. Keep it friendly and engaging, just like we are at StudySmarter.
Showcase Your Flexibility: Since this role offers flexibility, let us know about your availability and willingness to work various shifts. We appreciate candidates who can adapt to different schedules, so highlight that in your application!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Frasers Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel group thoroughly. Understand their values, services, and what sets them apart in Manchester. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to enhancing guest experiences.
✨Showcase Your Night Shift Experience
Since this role involves night shifts, be prepared to discuss your previous experience working during these hours. Share specific examples of how you've managed responsibilities and handled challenges at night, as this will show that you're well-suited for the position.
✨Highlight Your Guest Interaction Skills
As a Night Concierge & Guest Experience Lead, you'll be the face of the hotel during the night. Prepare to talk about your approach to managing guest expectations and ensuring their comfort. Use real-life scenarios to illustrate how you've gone above and beyond for guests in the past.
✨Ask About Career Progression
This position offers opportunities for career growth, so don’t hesitate to ask about potential pathways within the company. Showing that you're interested in developing your career will reflect positively on your ambition and commitment to the role.
