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- Tasks: Be the friendly face of our hotel, welcoming guests and ensuring they have a fantastic experience.
- Company: Join a leading hospitality firm known for its vibrant atmosphere and exceptional service.
- Benefits: Enjoy competitive pay, career progression, and discounted room rates.
- Why this job: Make a real difference in guests' experiences while working in a fun environment.
- Qualifications: A friendly attitude and strong customer service skills are essential.
- Other info: Part-time role with flexible hours and great opportunities for growth.
The predicted salary is between 13000 - 16000 £ per year.
A leading hospitality firm is seeking a passionate Receptionist to join Malmaison in Manchester. The role involves being the first point of contact for guests, ensuring high service standards and creating memorable experiences.
Ideal candidates should possess a friendly demeanor and strong customer service skills. This part-time position offers competitive pay and numerous benefits, including career progression opportunities and discounted room rates.
Hospitality Host: Reception & Guest Experience — Part-Time in Manchester employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Host: Reception & Guest Experience — Part-Time in Manchester
✨Tip Number 1
Make sure to showcase your personality during interviews! As a Hospitality Host, being friendly and approachable is key. Let your passion for customer service shine through – it’s all about creating those memorable experiences for guests.
✨Tip Number 2
Research Malmaison and its values before your interview. Knowing the company inside out will help you connect with the team and show that you’re genuinely interested in being part of their hospitality family. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice common interview questions related to customer service. Think about scenarios where you’ve gone above and beyond for a guest or handled a tricky situation. We want to hear those stories that highlight your skills and dedication!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board at Malmaison!
We think you need these skills to ace Hospitality Host: Reception & Guest Experience — Part-Time in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to showcase any previous customer service roles or hospitality experience you have. We love seeing how you've created memorable experiences for guests in the past!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We appreciate candidates who take the time to align their skills with what we’re looking for at Malmaison.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Frasers Hospitality
✨Know the Company
Before your interview, take some time to research Malmaison and its values. Understanding their approach to hospitality will help you align your answers with what they’re looking for in a Receptionist.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a guest or customer. Highlighting these moments will demonstrate your passion for creating memorable experiences.
✨Practice Your Friendly Demeanour
As the first point of contact for guests, it’s crucial to convey warmth and friendliness. Practise your greeting and body language in front of a mirror or with a friend to ensure you come across as approachable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or how they measure guest satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.