At a Glance
- Tasks: Oversee hotel operations and manage guest expectations during the night shift.
- Company: A leading hospitality company in vibrant Liverpool.
- Benefits: Discounted rates, career development, and a supportive work environment.
- Why this job: Join a dynamic team and make guests' nights memorable.
- Qualifications: Experience in hospitality and strong communication skills.
- Other info: Perfect for night owls looking for growth in a fun environment.
The predicted salary is between 28800 - 43200 £ per year.
A hospitality company in Liverpool is seeking a Night Porter to oversee hotel operations from sundown to sunrise. In this hands-on role, you will manage guest expectations, maintain brand standards, and take charge of the Food & Beverage Department during the night.
Ideal candidates will have experience in a similar role and strong communication skills. This position offers various benefits including discounted rates, career development, and a supportive work environment.
Overnight Guest Services Specialist in Liverpool employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Services Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your communication skills! During interviews, share specific examples of how you've managed guest expectations or resolved issues in previous roles. This will demonstrate that you're ready for the hands-on nature of the job.
✨Tip Number 3
Be prepared to discuss brand standards! Research the company’s values and how they operate. This way, you can show that you’re not just a fit for the role, but also for their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Overnight Guest Services Specialist in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your commitment to guest satisfaction and how you can contribute to our brand standards.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Porter role. Highlight your previous experience in similar positions and emphasise your strong communication skills, as these are key for managing guest expectations.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Frasers Hospitality
✨Know the Night Shift
Familiarise yourself with the unique challenges and responsibilities of working overnight. Understand how to manage guest expectations during quieter hours and be ready to discuss your experience in similar roles.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively interacted with guests or resolved issues in the past. Think about specific situations where your communication made a difference.
✨Understand Brand Standards
Research the hospitality company's brand standards and values. Be prepared to explain how you can uphold these standards during your shift, especially in managing the Food & Beverage Department.
✨Highlight Your Flexibility
Working overnight requires adaptability. Share experiences that demonstrate your ability to handle unexpected situations or changes in plans, showing that you're ready for anything that comes your way during those night shifts.