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- Tasks: Lead a team to maintain high housekeeping standards and ensure guest satisfaction.
- Company: Frasers Hospitality is known for its unique hotel experiences and commitment to quality service.
- Benefits: Enjoy discounted stays, dining perks, and wellness initiatives, plus a cycle-to-work scheme.
- Why this job: Join a vibrant team, develop your career, and create unforgettable memories for guests.
- Qualifications: High standards and a passion for hospitality are essential; experience in management is a plus.
- Other info: Opportunities for internal progression and a focus on sustainability in operations.
The predicted salary is between 24000 - 36000 £ per year.
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Salaried / 40 Hours
Full time Contract
Malmaison Newcastle
Too good to ‘turn down’… You are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not.
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.
We create memories that the guest will never forget. This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Housekeeping Supervisor, Malmaison employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor, Malmaison
✨Tip Number 1
Familiarise yourself with Malmaison's brand values and standards. Understanding their commitment to high-quality service and unique guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to motivate and maintain high standards will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in housekeeping and hospitality. Being knowledgeable about eco-friendly practices and innovative cleaning techniques can set you apart as a candidate who is forward-thinking and aligned with Malmaison's sustainability goals.
✨Tip Number 4
Network with current or former employees of Frasers Hospitality. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Housekeeping Supervisor, Malmaison
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and supervisory roles. Emphasise any achievements that demonstrate your ability to maintain high standards and lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to guest satisfaction. Mention specific examples of how you've delivered exceptional service or improved standards in previous roles.
Highlight Leadership Skills: In your application, focus on your leadership abilities. Discuss how you motivate and manage a team, ensuring that everyone is aligned with the hotel's high standards and values.
Showcase Your Knowledge of Sustainability: Given the company's commitment to sustainability, mention any relevant experience or knowledge you have regarding eco-friendly practices in housekeeping. This will show that you align with their values.
How to prepare for a job interview at Frasers Hospitality
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained high standards in previous roles. Highlight any processes you implemented that improved cleanliness or guest satisfaction.
✨Demonstrate Leadership Skills
This role requires strong leadership abilities. Share experiences where you've successfully managed a team, resolved conflicts, or motivated staff to achieve exceptional results. Emphasise your ability to train and develop team members.
✨Emphasise Guest Satisfaction
The job revolves around creating memorable experiences for guests. Be ready to talk about how you've gone above and beyond to ensure guest satisfaction in the past. Use specific anecdotes that illustrate your commitment to service excellence.
✨Align with Company Values
Frasers Hospitality values sustainability and community involvement. Research their initiatives and be prepared to discuss how your personal values align with theirs. Mention any relevant experience you have in sustainable practices or community service.
