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- Tasks: Lead a dynamic housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Frasers Hospitality, known for its commitment to quality and sustainability.
- Benefits: Enjoy discounted stays, dining perks, and wellness initiatives.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in housekeeping and a passion for team management.
- Other info: Be part of a sustainable workplace with great career progression opportunities.
The predicted salary is between 26823 - 30000 £ per year.
Location: Edinburgh, Scotland, United Kingdom
Contract: Permanent
Salary and Hours: £26,823 per year, 40 hours per week (opening and closing shifts).
The role involves a blend of room checking and cleaning duties.
Responsibilities
- Lead and supervise the housekeeping team to ensure all rooms meet the highest standards of cleanliness and presentation.
- Make the final decision on room readiness, guaranteeing that every guest receives a perfect stay.
- Co‑ordinate opening and closing shifts, manage schedules, and ensure coverage for all tasks.
- Maintain inventory, order supplies and equipment, and manage room assets.
- Conduct regular quality audits, identify areas for improvement, and implement corrective actions.
- Support staff development by providing coaching, training, and opportunities for progression within the hotel.
- Collaborate with other departments to deliver a seamless guest experience and uphold the hotel’s brand reputation.
Benefits
- Heavily discounted staff room rates (from £65 per night) at Malmaison, Hotel du Vin, and other Frasers Hospitality properties.
- 50% off the best available Friends and Family rate.
- 35% discount on dining at the hotel’s brasseries and bistros.
- Fully funded apprenticeship programmes.
- High‑street discounts on a wide range of shops, experiences and holidays.
- Cycle‑to‑work scheme (save up to 40%).
- Healthcare cash plans covering dental, optical, and medical costs from £5 per month.
- Referral schemes rewarding up to £1,500 for successful employee referrals.
- Uniform supplied and designed for comfort.
- Wellness and national celebration days calendar (e.g., Pay‑Day lunches, National Popcorn Day).
- Instant pay access via Wagestream (track wages in real‑time and flex up to 50%).
- Complimentary stays on the 1st, 3rd, and 5th anniversaries of employment.
- Support for the Brain Charity through sponsorship and volunteer opportunities.
- Employee Assistance Programme (free confidential advice available 24/7).
Our Sustainability Goals
- 100% of electricity sourced from renewable energy, primarily wind farms across the UK.
- Recycling at least 70% of hotel waste through dedicated programmes.
- Chemical‑free cleaning system in bedrooms and public areas, plus an enzyme‑based eco‑friendly kitchen system.
- Volunteer work for sustainable charities for two paid days per year.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal‑opportunity employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Housekeeping Supervisor employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Frasers Hospitality and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the responsibilities of a Housekeeping Supervisor, like leading a team and ensuring top-notch cleanliness.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team or improved processes in previous roles. This is your chance to shine and demonstrate that you can handle the responsibilities of the job.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions prepared about the role or the team. This shows your enthusiasm and helps you figure out if this is the right fit for you.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Supervisor role. Highlight your experience in leading teams, managing schedules, and ensuring cleanliness standards. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about housekeeping and how you can contribute to our team. Be sure to mention any relevant experience and your approach to maintaining high standards.
Showcase Your Leadership Skills: As a Housekeeping Supervisor, leadership is key. In your application, share examples of how you've successfully led a team or improved processes in previous roles. We love to see candidates who can inspire and develop others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Frasers Hospitality
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s standards and values. Research their approach to cleanliness and guest experience. This will help you demonstrate that you understand what it takes to maintain high standards as a Housekeeping Supervisor.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams. Think of specific examples where you’ve successfully managed schedules or improved team performance. Highlight how you can support staff development and create a positive work environment.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, like dealing with a dissatisfied guest or managing inventory shortages. Practise your responses to these scenarios so you can show your problem-solving skills and ability to think on your feet.
✨Emphasise Collaboration
Since the role involves working with other departments, be prepared to talk about your experience collaborating with different teams. Share examples of how you’ve worked together to enhance the guest experience and uphold brand reputation.
