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- Tasks: Lead a team to maintain high cleanliness standards and ensure guest satisfaction.
- Company: Frasers Hospitality, known for exceptional service and a vibrant culture.
- Benefits: Competitive salary, discounted stays, wellness programmes, and career development opportunities.
- Why this job: Join us to create unforgettable guest experiences and grow your career in hospitality.
- Qualifications: Experience in housekeeping and strong leadership skills.
- Other info: Dynamic work environment with a focus on sustainability and employee well-being.
The predicted salary is between 22000 - 30000 £ per year.
Overview
Join to apply for the Housekeeping Supervisor role at Frasers Hospitality
Housekeeping Supervisor, Malmaison
Salary: 26,174.72 / year
Employment type: Full time
Location: Newcastle
We are seeking a Housekeeping Supervisor who helps maintain high standards of cleanliness and guest satisfaction. You will be the face of our hotel, responsible for ensuring that every room meets our standards and for leading your team to deliver exceptional service.
Are high standards second nature to you? Do you love people and making guests smile every day, knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Housekeeping Supervisor you and your team set the tone for the visit and you can ensure that everything has gone above and beyond to ensure the high standards we expect are maintained.
We create memories that the guest will never forget. This could be the next step for you into a HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In Addition To Competitive Rates Of Pay We Offer
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much more
- Cycle to work scheme – save up to 40% on a wide range of bikes
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- Pay-as-you-earn option through Wagestream to access wages in real time
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of The Brain Charity
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy
- We recycle a minimum of 70% of the waste from our hotels
- Move to a chemical-free cleaning system in bedrooms and public areas and an enzyme-based eco-friendly system for kitchens
- Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Hospitality
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Housekeeping Supervisor employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Frasers Hospitality's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with maintaining high standards and delivering exceptional service – that's what they want to hear!
✨Tip Number 3
Dress to impress! Make sure your outfit is smart and reflects the professionalism of the role. First impressions matter, especially in hospitality, so show them you mean business right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let your love for cleanliness and guest satisfaction shine through. We want to see how you maintain high standards and create memorable experiences for guests.
Highlight Your Leadership Skills: As a Housekeeping Supervisor, you'll be leading a team. Make sure to mention any previous experience in managing or training staff. We’re keen to know how you inspire others to deliver exceptional service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Frasers Hospitality
✨Know Your Standards
Before the interview, make sure you understand the high standards of cleanliness and guest satisfaction that Frasers Hospitality expects. Familiarise yourself with their values and how they maintain these standards in their hotels. This will help you demonstrate your alignment with their expectations during the interview.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to deliver exceptional service. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Emphasise Guest Satisfaction
Highlight your passion for guest satisfaction during the interview. Share stories about how you've gone above and beyond to ensure guests have a memorable experience. This could include personal anecdotes or feedback you've received from guests in previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about their sustainability goals or how they support employee development, which aligns with the values mentioned in the job description.