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- Tasks: Enhance guest experiences and manage smooth restaurant operations.
- Company: Leading hospitality group in Harrogate with a vibrant team.
- Benefits: Flexible shifts, discounted room rates, and wellness programmes.
- Why this job: Join a rewarding career path in hospitality with growth opportunities.
- Qualifications: Passion for customer service and ability to work varied shifts.
- Other info: Dynamic environment perfect for evening and weekend warriors.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group in Harrogate is looking for a dynamic individual to join the restaurant team. This role requires a passion for customer service and the ability to handle varying shifts, mainly evenings and weekends. You will be front-facing, helping manage the dining experience and ensure smooth operations.
The position comes with numerous perks like discounted room rates and wellness programs, providing a rewarding career path in hospitality.
Guest Experience Specialist - Flexible Shifts, Career Growth in Harrogate employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist - Flexible Shifts, Career Growth in Harrogate
✨Tip Number 1
Get to know the company! Research the hospitality group and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about their mission and customer experience.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, we recommend role-playing common scenarios with friends or family. This will help you feel more confident when interacting with guests and handling any tricky situations.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your ability to work varying shifts, especially evenings and weekends. We want to see that you’re up for the challenge and can keep a positive attitude no matter the time of day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and ready to embark on a rewarding career in hospitality.
We think you need these skills to ace Guest Experience Specialist - Flexible Shifts, Career Growth in Harrogate
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share any relevant experiences that highlight your ability to create memorable dining experiences for guests.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Guest Experience Specialist role. Mention your flexibility with shifts and your eagerness to work evenings and weekends, as this is key for us.
Highlight Your Team Spirit: Since you'll be part of a restaurant team, emphasise your ability to work well with others. Share examples of how you've collaborated in past roles to ensure smooth operations and enhance the guest experience.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Frasers Hospitality
✨Know the Company
Before your interview, do a bit of research on the hospitality group. Understand their values, mission, and what makes them stand out in Harrogate. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Specialist, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for the role and your capability to enhance the dining experience.
✨Be Ready for Shift Flexibility Questions
Since the role involves varying shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings and weekends, and if you have any previous experience managing flexible schedules, share that too!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career growth, or how they ensure a positive guest experience. This shows that you’re not just interested in the job, but also in contributing to the company’s success.
