Guest Experience Receptionist – Career Growth & Perks
Guest Experience Receptionist – Career Growth & Perks

Guest Experience Receptionist – Career Growth & Perks

Full-Time 22000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional service and ensure a smooth guest experience from arrival to departure.
  • Company: Leading hospitality provider in Edinburgh with a passionate team.
  • Benefits: Heavily discounted room rates, apprenticeship programme, and wellness initiatives.
  • Why this job: Join us to create memorable experiences and grow your career in hospitality.
  • Qualifications: Friendly attitude and passion for delivering great customer service.
  • Other info: Supportive environment with opportunities for career development.

The predicted salary is between 22000 - 36000 £ per year.

A leading hospitality provider in Edinburgh is seeking a friendly and passionate receptionist to deliver exceptional service to guests. This role includes handling queries, ensuring a smooth experience from arrival to departure, and provides opportunities for career development.

With benefits like heavily discounted room rates, an apprenticeship program, and wellness initiatives, you can thrive in a supportive environment while being part of a passionate team. Join us and make memorable experiences for our guests!

Guest Experience Receptionist – Career Growth & Perks employer: Frasers Hospitality

As a leading hospitality provider in Edinburgh, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and well-being. With generous benefits such as discounted room rates, an apprenticeship programme, and wellness initiatives, our team members are empowered to thrive while creating unforgettable experiences for our guests.
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Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Receptionist – Career Growth & Perks

Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.

Tip Number 2

Practice your communication skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle queries smoothly.

Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism while still being comfortable, so you can shine during your interview.

Tip Number 4

Don't forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.

We think you need these skills to ace Guest Experience Receptionist – Career Growth & Perks

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and passionate side shine through! We want to see how you can bring warmth and enthusiasm to our team, so don’t be afraid to show us who you are.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in hospitality. Mention any previous roles where you’ve delivered exceptional service, as this will resonate with us and show you understand what we’re looking for.

Highlight Career Growth Aspirations: We love candidates who are eager to grow! In your application, share your career goals and how you see yourself developing within our supportive environment. This shows us that you’re not just looking for a job, but a place to thrive.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and gives you a chance to explore more about our company culture and perks!

How to prepare for a job interview at Frasers Hospitality

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences where you went above and beyond for guests, as this will demonstrate your commitment to delivering exceptional service.

Know the Company Inside Out

Research the hospitality provider thoroughly. Understand their values, mission, and any recent news or initiatives they’ve launched. This knowledge will help you tailor your answers and show that you’re genuinely interested in being part of their team.

Prepare for Common Receptionist Scenarios

Think about typical situations a receptionist might face, such as handling difficult guests or managing multiple queries at once. Prepare some examples of how you would handle these scenarios, showcasing your problem-solving skills and ability to stay calm under pressure.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you’re engaged and eager to learn more about how you can contribute to creating memorable experiences for guests.

Guest Experience Receptionist – Career Growth & Perks
Frasers Hospitality
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