Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences and drive property success.
- Company: Fraser Suites Glasgow, a stylish hospitality property in the heart of Merchant City.
- Benefits: Competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Join a global brand and make a real impact in a vibrant city.
- Qualifications: 2+ years in hospitality leadership with a passion for guest service.
- Other info: Sustainability-focused with volunteer days and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
Fraser Suites Glasgow is seeking an exceptional leader to take the helm of one of the city’s most distinctive hospitality properties. We’re looking for someone who can inspire, motivate, and drive a high-performing team to deliver outstanding guest experiences, exceed business objectives, and ensure Fraser Suites remains the preferred choice for discerning travellers.
About the Property
Located in the heart of Glasgow’s vibrant Merchant City, Fraser Suites Glasgow offers 98 stylish serviced apartments, including studios, one-bedroom, and two-bedroom options across deluxe and executive categories. Our property boasts some of the largest apartment spaces in the Glasgow market, complemented by modern décor on our executive floor, a newly upgraded Fitness Suite, and a convenient Laundry Suite. This is a unique opportunity to lead a property that combines space, style, and service excellence.
The Role
As Residence Manager, you will be responsible for the overall performance and success of the property, ensuring operational excellence, financial growth, and a culture of exceptional service. You will lead from the front, setting high standards and living our company values every day.
Key Responsibilities:
- Deliver budgeted revenue and profit targets through effective cost control and revenue generation strategies.
- Oversee all operational departments, ensuring seamless guest experiences and compliance with brand standards.
- Drive commercial performance through proactive sales, marketing, and partnership initiatives.
- Recruit, develop, and retain top talent, fostering a positive and collaborative team culture.
- Ensure health, safety, and legal compliance across all aspects of the property.
- Represent Fraser Suites Glasgow within the local business community and build strong stakeholder relationships.
What We’re Looking For
- Proven Leadership: Minimum 2 years’ experience as an Operations Manager, Deputy General Manager, or General Manager within a hospitality environment.
- Commercial Acumen: Strong understanding of P&L management, budgeting, forecasting, and revenue optimization.
- Guest-Centric Mindset: Passion for delivering exceptional customer experiences and maintaining high service standards.
- People Management: Skilled in leading diverse teams, coaching, and performance management. Familiar with HR processes and confident in how to execute people policies.
- Strategic Thinking: Ability to identify growth opportunities and implement innovative solutions.
- Operational Expertise: Knowledge of health & safety, compliance, and quality assurance processes.
- Flexibility & Resilience: Adaptable to a fast-paced environment and able to make sound decisions under pressure.
Eligibility to work in the UK is essential.
Why Join Us?
At Fraser Hospitality, we offer award-winning training and development programs, clear career progression opportunities, and the chance to be part of a global brand that is continually evolving. If you’re ready to take the next step in your career and lead a flagship property in one of Scotland’s most dynamic cities, we’d love to hear from you.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your friends a job!).
- Uniforms are provided.
- We have Wellness & National Campaign Days which promote and encourage different activities throughout the year.
- We work with Wagestream giving instant access to your pay as it’s earned.
- We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
- Additional day off for your birthday.
Plus, on completing your probationary period you will be provided with:
- Bonus Plan based on clear and transparent KPI’s.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle, have removed single use plastic from our day-to-day operation and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations.
- We have moved to a chemical free cleaning system in our properties with an enzyme based eco-friendly system for apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Residence Manager, Frasers Hospitality, Glasgow employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager, Frasers Hospitality, Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and guest-centric mindset. Remember, they want to see how you can inspire and motivate a team!
✨Tip Number 3
Research the company! Before any interview, dive deep into Fraser Suites Glasgow. Understand their values, recent news, and what makes them unique. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Fraser Hospitality. Don’t forget to follow up after applying – a little persistence can go a long way!
We think you need these skills to ace Residence Manager, Frasers Hospitality, Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that demonstrate your ability to drive performance and deliver exceptional guest experiences.
Be Commercially Savvy: Don’t forget to showcase your commercial acumen! Talk about your experience with P&L management, budgeting, and revenue optimisation. We’re looking for someone who can help us achieve our financial goals, so any relevant achievements will definitely catch our eye.
Emphasise Guest-Centric Mindset: Make it clear that you have a passion for delivering outstanding customer service. Share stories that illustrate your commitment to maintaining high service standards and how you've gone above and beyond to ensure guest satisfaction. This is key for us at Fraser Suites!
Tailor Your Application: Finally, take the time to tailor your application specifically for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get your application noticed!
How to prepare for a job interview at Frasers Hospitality
✨Know Your Stuff
Before the interview, dive deep into Fraser Suites Glasgow. Familiarise yourself with their values, services, and recent news. This shows genuine interest and helps you align your answers with what they stand for.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Highlight your ability to inspire and motivate others, as well as any strategies you've implemented that resulted in improved performance or guest satisfaction.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with P&L management and revenue optimisation. Think of instances where you’ve successfully driven financial growth and be prepared to share those insights during the interview.
✨Ask Thoughtful Questions
Prepare questions that reflect your understanding of the role and the company. Inquire about their approach to team development or how they measure success in guest experiences. This not only shows your interest but also helps you gauge if it’s the right fit for you.