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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch hospitality while handling queries.
- Company: Leading hotel chain in York with a focus on growth and development.
- Benefits: Competitive hourly wage, discounts, apprenticeship programs, and wellness initiatives.
- Why this job: Join a charming team dedicated to exceptional service and personal growth.
- Qualifications: Friendly attitude and passion for hospitality.
- Other info: Great opportunities for career advancement in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
A leading hotel chain in York is seeking a friendly and passionate Receptionist to join their team. As the first point of contact, you will be responsible for ensuring a warm welcome to guests and delivering high-standard hospitality. This role includes handling queries, supporting guest needs, and promoting internal development opportunities.
The position offers a competitive hourly wage and various benefits, including discounts, apprenticeship programs, and wellness initiatives. Join a team that values charm and dedication to exceptional service.
Front Desk Ambassador – Hospitality & Growth Path employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Ambassador – Hospitality & Growth Path
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being a part of their hospitality journey.
✨Tip Number 2
Practice your warm welcome! As a Front Desk Ambassador, your first impression is key. Role-play with a friend or family member to nail down your greeting and ensure it reflects the charm and dedication the hotel is looking for.
✨Tip Number 3
Don’t forget to highlight your customer service skills during the interview. Share specific examples of how you've handled guest queries or resolved issues in the past. This will demonstrate your ability to support guest needs effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have internal development opportunities that you can take advantage of once you’re on board!
We think you need these skills to ace Front Desk Ambassador – Hospitality & Growth Path
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and passionate nature shine through. We want to see your charm and dedication to hospitality right from the start!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your background aligns with our values and the role of a Front Desk Ambassador.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Frasers Hospitality
✨Show Your Warmth
As a Front Desk Ambassador, your personality is key! Make sure to convey your friendliness and passion for hospitality during the interview. Practice a warm greeting and be ready to share examples of how you've made guests feel welcome in previous roles.
✨Know the Hotel Inside Out
Do your homework on the hotel chain and its values. Familiarise yourself with their services, amenities, and any recent news. This will not only impress the interviewers but also help you answer questions about how you can contribute to their mission of exceptional service.
✨Prepare for Common Scenarios
Think about common situations you might face as a receptionist, like handling difficult guests or managing multiple queries at once. Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Highlight Growth Opportunities
Since the role promotes internal development, express your enthusiasm for growth within the company. Share your career aspirations and how you see yourself evolving in the hospitality industry. This shows you're not just looking for a job, but a long-term career path.
