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- Tasks: Be the face of our restaurant and ensure a smooth dining experience for guests.
- Company: Join Frasers Hospitality, known for its vibrant and welcoming atmosphere.
- Benefits: Enjoy discounted stays, meals, and high street discounts plus health perks.
- Why this job: Kickstart your career in hospitality with hands-on experience and training.
- Qualifications: Passion for customer service and eagerness to learn are key.
- Other info: Flexible shifts, sustainability initiatives, and wellness support included.
The predicted salary is between 20000 - 30000 £ per year.
Overview
F&B Assistant – Frasers Hospitality (Malmaison & Hotel Du Vin). This role is the face of the restaurant, helps control the flow, and communicates with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
Responsibilities
- Be the face of the restaurant, help control the flow, and communicate with the Kitchen and restaurant management to ensure a smooth and controlled dining experience for our guests.
- Support shift patterns and hours; discuss availability at interview. The role is busier during evenings and weekends.
Qualifications
- Experience isn’t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential.
Benefits & Perks
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes and brand training to support your career.
- High Street Discounts on a range of shops, experiences, holidays and more.
- Cycle to work scheme – save on bikes and accessories.
- Healthcare Cash Plans covering dental, optical, medical and more from £5 per month.
- Referral schemes that pay up to £1500 for new colleagues.
- Work attire provided; wellness and national campaign days promote well-being.
- Wagestream: access earned wages in real time.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice 24/7 for you and your family.
Our Sustainability & Values
- 100% of electricity generated from renewable energy, with wind farms contributing significantly in the UK.
- Minimum 70% waste recycled across hotels; sustainability initiatives championed by the team.
- Chemical-free cleaning in bedrooms and public areas; eco-friendly kitchen systems.
- Volunteer to support sustainable charities 2 days per year on full pay.
Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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F&B Assistant employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Frasers Hospitality and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a great dining experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the restaurant well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm right from the start!
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to learn new skills!
Tailor Your Application: Make sure to customise your application to highlight how your experiences align with the responsibilities of the F&B Assistant role. We love seeing how you can contribute to creating a smooth dining experience for our guests.
Be Clear About Availability: Since the role is busier during evenings and weekends, be upfront about your availability in your application. This helps us understand how you fit into our team’s schedule.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Frasers Hospitality
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Assistant entails. Familiarise yourself with the responsibilities, especially how to manage the flow in a busy restaurant and communicate effectively with the kitchen and management. This will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Even if you don’t have direct experience, think of examples from your past where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for someone. This is crucial in the hospitality industry!
✨Discuss Your Availability Openly
Since the role requires flexibility, be upfront about your availability during the interview. Highlight your willingness to work evenings and weekends, as this is when the restaurant is busiest. It shows that you’re committed and ready to jump in when needed.
✨Emphasise Your Willingness to Learn
Frasers Hospitality values a passion for learning. Talk about your eagerness to develop new skills and take advantage of the training opportunities they offer. Mention any relevant courses or experiences that demonstrate your commitment to personal growth in the hospitality sector.
