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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and drive brand strategy.
- Company: Join Hotel Du Vin, a renowned name in hospitality with a focus on excellence.
- Benefits: Enjoy competitive salary, generous perks, and career development opportunities.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in hotel management and strong leadership abilities are preferred.
- Other info: Embrace sustainability and wellness initiatives while enjoying fantastic employee benefits.
The predicted salary is between 36000 - 60000 £ per year.
Role Overview
Hotel Du Vin, located in Exeter, seeks a Deputy General Manager who will lead by example, develop staff, and deliver the expectation of celebrity service.
Salary & Benefits
Competitive Salary plus Generous Company Benefits, Training & Development.
Responsibilities
- Organise and motivate the team to uphold brand standards.
- Drive brand strategy across all business elements and distinguish HDV from the competition.
- Maximise revenue by analysing the market and managing detail through department managers.
- Lead from the front, setting a strong example for staff.
- Apply experience in managing large teams to support operational excellence.
- Apply knowledge of food and drink in a similarly sized property.
Qualifications
- 12 months or less experience running your own hotel (or equivalent).
- Previous experience managing large teams.
- Sound knowledge of food & drink in a similar sized property (preferred but not mandatory).
- Strong leadership skills with a focus on revenue maximisation.
Benefits & Perks (after Probation)
- Highly discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes supporting career development.
- High Street discounts on a range of shops, experiences, holidays and more.
- Cycle to Work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1,500 to bring in new staff.
- Modern uniform that is professional and contemporary.
- Wellness and National Campaign Days calendar promoting health and wellbeing.
- Instant pay access via Wagestream, allowing real‑time wage tracking and savings.
- Complimentary stays on 1st, 3rd and 5th anniversaries (Dinner, Bed & Breakfast).
- Support for The Brain Charity, helping people with neurological conditions.
- Employee Assistance Programme – free, confidential advice available 24/7.
Probationary Period Bonuses
- Private Medical Healthcare.
- Bonus plan based on clear and transparent KPIs.
- Critical Illness cover.
- Life Assurance.
Sustainability Goals
- 100% of electricity generated from renewable energy, mainly wind farms.
- Recycle at least 70% of hotel waste, supported by a Sustainability Council.
- Use of chemical‑free cleaning systems in bedrooms and public areas, and enzyme‑based eco‑friendly kitchen systems.
- Volunteer to support sustainable charities 2 days per year on full pay.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
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Deputy General Manager employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've led teams to success. Remember, they want someone who can embody their brand and deliver that celebrity service!
✨Tip Number 3
Research, research, research! Know Hotel Du Vin inside out. Familiarise yourself with their values, services, and what sets them apart from the competition. This will not only impress them but also help you tailor your approach during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated teams and driven results in previous roles, especially in hospitality settings.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences that match the Deputy General Manager role at Hotel Du Vin. We love seeing candidates who take the time to connect their background with our brand values.
Be Clear About Your Experience: When detailing your experience, be clear and concise. We’re looking for candidates who can manage large teams and understand food and drink operations, so make sure these points stand out in your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Frasers Hospitality
✨Know Your Brand
Before the interview, dive deep into Hotel Du Vin's brand values and service standards. Understand what sets them apart from the competition and be ready to discuss how you can uphold and enhance these standards in your role as Deputy General Manager.
✨Showcase Leadership Experience
Prepare specific examples from your past roles where you've successfully led large teams. Highlight your leadership style and how it aligns with motivating staff to deliver exceptional service, as this is crucial for the position.
✨Demonstrate Revenue Maximisation Skills
Be ready to discuss your experience with revenue management. Bring examples of how you've analysed market trends and implemented strategies that have positively impacted revenue in previous roles, showcasing your ability to drive brand strategy.
✨Passion for Food and Drink
Even if it's not mandatory, having a solid understanding of food and drink in a hospitality setting can set you apart. Brush up on current trends and be prepared to share your insights on how you can enhance the dining experience at Hotel Du Vin.
