At a Glance
- Tasks: Drive sales and marketing for two amazing hotel brands while leading a dynamic sales team.
- Company: Join Malmaison & Hotel Du Vin, a vibrant hospitality group with a focus on innovation.
- Benefits: Enjoy discounted stays, dining perks, wellness programmes, and career development opportunities.
- Why this job: Make an impact in the hospitality industry and develop your skills in a supportive environment.
- Qualifications: Experience in sales and knowledge of the hotel industry are a plus.
- Other info: Be part of a sustainable company committed to making a difference.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Cluster Sales Manager role at Malmaison
Cluster Sales Manager, Malmaison & Hotel Du Vin
Competitive Salary, Full Time Hours
Permanent Contract
Birmingham
A fantastic opportunity to help maximize the revenue across the Malmaison & Hotel Du Vin properties in Birmingham.
As Cluster Sales Manager you will drive the Hotels Sales and Marketing plan. Reporting into the General Managers and the National Sales Director you will ensure that both brands are represented whilst actively looking for new opportunities and cross‑selling all hotels within Mal / HdV. You will lead, support and develop the cluster sales executive to ensure optimal performance and achievement of business objectives. Additionally, you will manage and lead the inquiry process, ensure the training and communication within the department and across the two hotels is implemented with maximum efficiency and develop strong relationships with guests within the hotels.
You will be a self‑starter, organised and able to prioritise actions whilst managing tasks through to completion. Excellent communication skills in both verbal and oral are essential, as is confidence in presenting to senior decision makers in other businesses.
Experience in a similar role would be beneficial as would a working knowledge of the Hotel industry.
Employee Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- We work with Wagestream giving instant access to your pay as it’s earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save directly from your salary.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Benefits on Completing Probationary Period
- Private Medical Healthcare.
- Bonus Plan based on clear and transparent KPI’s.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals
- 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round.
- We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Hospitality, Hotels and Motels, and Accommodation and Food Services
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Cluster Sales Manager employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cluster Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, have a quick and engaging introduction ready. Highlight your experience in sales and how you can drive results for Malmaison & Hotel Du Vin. Confidence is key!
✨Tip Number 3
Follow up after meetings or interviews. A simple thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Malmaison & Hotel Du Vin.
We think you need these skills to ace Cluster Sales Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hotel industry shine through. We want to see how your experience aligns with our values and how you can contribute to our team at Malmaison & Hotel Du Vin.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Cluster Sales Manager role. Highlight relevant experiences and skills that match the job description. We appreciate when candidates take the time to show us why they’re a perfect fit!
Be Clear and Concise: Keep your application straightforward and to the point. We love clarity! Use bullet points where necessary and make sure your key achievements stand out. This helps us quickly see what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Frasers Hospitality
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the hotel industry and the specific brands you'll be representing. Research Malmaison and Hotel Du Vin, their values, and recent news. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Cluster Sales Manager, you'll need to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and drive performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Your Presentation Skills
Since you'll be presenting to senior decision-makers, practice your presentation skills ahead of time. Consider doing mock presentations with friends or family, focusing on clarity and confidence. Remember, it’s not just what you say, but how you say it that counts!
✨Build Rapport
During the interview, aim to build a connection with your interviewers. Ask them about their experiences with the hotels and share your enthusiasm for the role. A friendly, engaging attitude can leave a lasting impression and demonstrate your people skills.