Cluster Revenue Manager

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Role: Cluster Revenue Manager – Frasers Hospitality

Salary: Competitive Salary, Generous Company Benefits, Training & Development

Location: London, South Kensington (Hybrid working: 3 days in the office, 2 days working from home)

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence, as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for both short and long stays.

What you’ll be doing as a Cluster Revenue Manager

• Analytical Excellence: Translate insights into actionable strategies to maximise performance against competitors.
• System Proficiency: Utilise revenue management systems (RMS) and business analysis tools effectively.
• Collaborative Approach: Work closely with hotel teams and colleagues to achieve optimal performance.
• Forecasting & Budgeting: Generate accurate rooms forecasts and budgets for your cluster of hotels.
• Performance Maximisation: Drive hotel performance to surpass competitor benchmarks.
• Pricing & Inventory Management: Manage pricing and inventory to optimise revenue.
• Market Knowledge: Stay updated on market demand and competitor activities.
• Effective Communication: Communicate effectively with all stakeholders to ensure alignment and success.

What We’re Looking For

• Demonstrated success in a revenue management role, preferably with experience in multi‑unit and multi‑market positions within the hotel industry.
• A tenacious individual who thrives on competition and is driven to achieve challenging goals.
• Strong understanding of revenue management systems and business analysis tools.
• Experience in coaching and developing hotel teams to drive revenue capture.
• Excellent communication and presentation skills, capable of engaging with hotel teams and senior managers.

If you’re passionate about revenue management and ready to make a significant impact, we want to hear from you!

In Addition To Competitive Rates Of Pay We Offer

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1,500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’ve earned, learn easy tips to manage your money better and save directly from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with

• Private Medical Healthcare.
• Bonus Plan based on clear and transparent KPIs.
• Critical Illness cover.
• Life Assurance.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from wind farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year‑round.
• We have moved to a chemical‑free cleaning system in our bedrooms and public areas and an enzyme‑based eco‑friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.