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- Tasks: Lead a team to ensure top-notch room standards and guest satisfaction.
- Company: Join the vibrant Malmaison team, known for its unique hospitality experience.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and career development opportunities.
- Why this job: Make guests smile while building a rewarding career in hospitality.
- Qualifications: Passion for high standards and excellent people skills required.
- Other info: Be part of a sustainable company with a focus on community and environmental impact.
The predicted salary is between 11 - 15 £ per hour.
As Assistant Housekeeping Manager, you are the be all and end all of bedroom standards. You have the final say on whether a room is perfect or not. Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of?
As Assistant Housekeeping Manager, you and your team set the tone for the visit and ensure that everything has gone above and beyond to maintain the high standards we expect. We create memories that the guest will never forget. This could be the next step for you into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
In Addition To Competitive Rates Of Pay We Offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Equal Opportunities: Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Assistant Housekeeping Manager in Cheltenham employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housekeeping Manager in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Malmaison's vibe online. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the high standards they expect as an Assistant Housekeeping Manager.
✨Tip Number 3
Show off your personality! Malmaison is all about creating memorable experiences for guests, so let your passion for hospitality shine through during the interview. Smile, be friendly, and share your love for making people happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks we offer, making it easier for you to land that dream job.
We think you need these skills to ace Assistant Housekeeping Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for housekeeping shine through! We want to see that you genuinely care about creating a perfect environment for our guests. Share any experiences that highlight your love for high standards and customer service.
Tailor Your CV: Make sure your CV is tailored specifically for the Assistant Housekeeping Manager role. Highlight relevant experience and skills that match what we’re looking for. Use keywords from the job description to show us you understand what it takes to be part of the Malmaison team.
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Whether it’s a fun anecdote or a unique skill, let us see what makes you stand out from the crowd. Authenticity goes a long way!
Apply Through Our Website: For the best chance of success, make sure you apply through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Frasers Hospitality
✨Know Your Standards
As an Assistant Housekeeping Manager, high standards are your bread and butter. Before the interview, brush up on what those standards mean for Malmaison. Be ready to discuss how you ensure rooms meet these expectations and share examples of when you've gone above and beyond in previous roles.
✨Showcase Your People Skills
This role is all about making guests smile, so be prepared to talk about your experience with customer service. Think of specific instances where you’ve turned a guest's experience around or received positive feedback. Highlighting your ability to lead a team while maintaining a friendly atmosphere will set you apart.
✨Emphasise Your Commitment to Sustainability
Malmaison is committed to sustainability, so it’s crucial to show that you share these values. Familiarise yourself with their eco-friendly practices and be ready to discuss how you can contribute to these initiatives. Mention any relevant experience you have with sustainable practices in housekeeping or hospitality.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the team dynamics, opportunities for progression, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
