Guest Experience Receptionist: Hospitality Pro, Growth & Perks in Belfast
Guest Experience Receptionist: Hospitality Pro, Growth & Perks

Guest Experience Receptionist: Hospitality Pro, Growth & Perks in Belfast

Belfast Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the welcoming face of Malmaison, ensuring guests have an unforgettable experience.
  • Company: Leading hospitality provider in Belfast with a focus on exceptional service.
  • Benefits: Competitive pay, discounted stays, and opportunities for career progression.
  • Why this job: Join a vibrant team and create lasting memories for guests every day.
  • Qualifications: Enthusiasm for hospitality and excellent communication skills.
  • Other info: Full-time role with potential for apprenticeships and growth.

The predicted salary is between 24000 - 36000 £ per year.

A leading hospitality provider in Belfast is looking for an enthusiastic Receptionist for Malmaison. You will be the face of the hotel and responsible for ensuring guest satisfaction while handling various queries.

This full-time role offers competitive pay, perks like discounted stays, and opportunities for internal progression through apprenticeships. Join a team that values exceptional service and creates unforgettable memories for guests.

Guest Experience Receptionist: Hospitality Pro, Growth & Perks in Belfast employer: Frasers Hospitality

As a leading hospitality provider in Belfast, we pride ourselves on fostering a vibrant work culture that prioritises exceptional service and employee satisfaction. Our Guest Experience Receptionist role not only offers competitive pay and enticing perks such as discounted stays but also provides ample opportunities for personal and professional growth through internal progression and apprenticeships. Join us to be part of a team dedicated to creating unforgettable memories for our guests while enjoying a rewarding career.
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Contact Detail:

Frasers Hospitality Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Receptionist: Hospitality Pro, Growth & Perks in Belfast

✨Tip Number 1

Make sure to research Malmaison and its values before your interview. Knowing the ins and outs of the hotel will help you connect with the team and show that you're genuinely interested in being part of their guest experience.

✨Tip Number 2

Practice your communication skills! As a Receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any query that comes your way.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects professionalism and aligns with the hotel's vibe. You'll feel more confident and ready to shine!

✨Tip Number 4

Don't forget to apply through our website! We want to make it easy for you to join our fantastic team at Malmaison. Plus, it shows you're proactive and keen on landing this role!

We think you need these skills to ace Guest Experience Receptionist: Hospitality Pro, Growth & Perks in Belfast

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Multitasking
Time Management
Interpersonal Skills
Adaptability
Teamwork
Conflict Resolution

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about creating unforgettable experiences for our guests.

Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. We love seeing how your skills align with the role of a Receptionist at Malmaison!

Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond for guests in the past – we want to hear your story!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our fantastic team!

How to prepare for a job interview at Frasers Hospitality

✨Know the Company

Before your interview, do a bit of homework on Malmaison. Understand their values, what makes them stand out in the hospitality industry, and their approach to guest experience. This will show your enthusiasm and help you connect your skills to their mission.

✨Showcase Your People Skills

As a Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've handled customer queries or resolved issues in the past. Highlight your ability to create a welcoming atmosphere and ensure guest satisfaction.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.

✨Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team culture, opportunities for progression, or how they measure guest satisfaction. This demonstrates your interest in the role and helps you gauge if it’s the right fit for you.

Guest Experience Receptionist: Hospitality Pro, Growth & Perks in Belfast
Frasers Hospitality
Location: Belfast

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