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- Tasks: Join our Finance Team as an Accounts Assistant, handling reconciliations and supporting the General Manager.
- Company: Frasers Hospitality, a global leader in serviced apartments with a friendly culture.
- Benefits: Competitive pay, generous discounts, wellness programmes, and career development opportunities.
- Why this job: Be part of a passionate team creating memorable experiences for guests while developing your skills.
- Qualifications: Experience in finance or hospitality, excellent attention to detail, and a passion for customer service.
- Other info: Enjoy a dynamic work environment with a focus on sustainability and employee wellbeing.
Role: Accounts Assistant, Fraser Suites
Contract/ Hours: Fixed Term Contract 6 Months / 24 hours per week Rate of Pay: £13.52 per hour, plus Generous Company Benefits, Training and Development Location: Edinburgh
Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.
What you will be doing as an Accounts Assistant
You’d make a great addition to our team…!
The Accounts Assistant is a key member of the Finance Team, assisting in the self-accounting for all departments and the properties business. Reconciling, Forecasting, sales ledger, purchase ledger and payroll; you will be expected to work in a team and liaise with the Reception and Nights Teams with regards to night audit, cash handling, billing and payment practices.
As Accounts Assistant you must have excellent communication skills, be a team player and enjoy a hands-on role. Experience within a hospitality background is beneficial as well as experience using HMS/SAP. You must have passion for hospitality and deliver service with a smile.
You will work closely with the Financial Controller and support the General Manager.
The systems used HMS, SAP, Excel Word, Power Point, On Line Banking and Procure Wizard.
The Main Duties;
- To carry out daily bank reconciliation of payments and credit card transactions
- To follow up if any posting discrepancies
- To deal with chargebacks when reported through Adyen / FC
- To prepare write-off forms in the event of bad debts realised
- AR Meetings with GM to keep track of overdue guest/AR payments and preparing Meeting Minutes for the same
- To chase hotel invoices/overdue payments for guests\’ reservations by email or phone communication
- Communication with TA in regards of payments and commissions, preparing Account Statements, dealing with overdue commission queries
- To maintain and chase up Procure Wizard invoices, deliveries and queries
- communication with new vendors and supplier setup
- reviewing statements from vendors and if all invoices are processed and paid by AP
- To keep track and chase missing/incorrect vendor invoices
- To prepare processed intercompany invoices for GM authorisation and to deliver to AP regularly
- In case of issues with vendor invoices reported by AP, reporting back to the departments (HSK/Maintenance) for corrections
to organise refunds/ funds transfers documentation in case of book-outs, overpayments
- To prepare Weekly/adhoc cash collection, and carry out regular float counts.
- To verify and reimburse petty cash transactions
- To oversee the monthly Stocktake
- To assist the Financial controller with SAP processing for Petty Cash and GM Credit Cards
- To follow and lead by example, cash control and internal security measures within the property.
- Observing and complying with Health and Safety Policies
- Observing and complying with company Standard Operating Procedures
- To assist the Financial Controller in other adhoc tasks as they arise.
What we’re looking for:
- You have proven experience in a similar role.
- Excellent attention to detail and time management skills.
- You are an enthusiastic individual with a passion for customer service.
- You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
- You would like to build upon your leadership and team management skills.
- You must be eligible to work in the UK.
In addition to competitive rates of pay we offer:
- Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
- Fully funded Apprenticeship programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans – dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your friends a job!).
- Uniforms are provided.
- We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
- We are passionate about wellbeing and mental health, and we are working towards having fully qualified Mental Health First Aiders in each property.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy.
- We recycle, have removed single use plastics from our day-to-day operation, and are members of Green Tourism with all UK properties boasting Silver or Bronze accreditations. In the UK sustainability is a focus for everyone.
- We have moved to a chemical free cleaning system in our properties and an enzyme based eco-friendly system for our apartment kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Interested?? Click Apply Now
Frasers Hospitality is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Accounts Assistant employer: Frasers Hospitality
Contact Detail:
Frasers Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Accounts Assistant role.
✨Tip Number 2
Prepare for the interview by researching Fraser Suites and their values. Show us you’re not just another candidate; demonstrate your passion for hospitality and how you align with our collaborative and respectful culture.
✨Tip Number 3
Practice common interview questions related to finance and customer service. We want to see your communication skills shine, so rehearse how you’d handle scenarios like reconciling discrepancies or dealing with guest queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Frasers Hospitality family.
We think you need these skills to ace Accounts Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Assistant role. Highlight relevant experience, especially in finance and hospitality, and don’t forget to showcase your communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you align with our values at Frasers Hospitality. Be genuine and let your personality come through.
Showcase Relevant Skills: When filling out your application, emphasise your experience with systems like HMS and SAP, as well as your ability to work in a team. We love seeing candidates who are proactive and eager to learn!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Frasers Hospitality
✨Know Your Numbers
As an Accounts Assistant, you'll be dealing with figures all day. Brush up on your financial knowledge, especially around bank reconciliations and ledgers. Be ready to discuss your experience with HMS or SAP, as well as any relevant software you've used.
✨Show Your Team Spirit
Frasers Hospitality values collaboration, so highlight your teamwork skills. Prepare examples of how you've worked effectively in a team, especially in high-pressure situations. This will show that you can fit into their friendly and supportive culture.
✨Communicate Clearly
Excellent communication is key for this role. Practice explaining complex financial concepts in simple terms. During the interview, be prepared to discuss how you've handled communication with vendors or guests in the past, especially regarding payments and invoices.
✨Emphasise Your Passion for Hospitality
Frasers Hospitality is all about delivering gold standard service. Share your enthusiasm for the hospitality industry and how you’ve contributed to creating memorable experiences for guests. This will resonate well with their core values and mission.
