Maintenance Manager, Fraser Hospitality

As Maintenance Manager at Fraser Place Canary Wharf, you will be responsible for the overall engineering and maintenance operations of the property. You will manage a small on-site maintenance team while remaining hands-on in the day-to-day upkeep of the building.

Responsibilities

• Lead and manage all maintenance and engineering operations across the property, ensuring the highest standards of safety, presentation, and functionality.
• Directly manage and support a small maintenance team (1 team member), providing guidance, training, and performance oversight.
• Ensure the safety and security of guests, staff, and the property by implementing and maintaining all required procedures and statutory compliance.
• Plan, coordinate, and oversee all repair, preventative maintenance, and installation activities, including fire safety systems.
• Carry out hands-on maintenance tasks as required, including plumbing, carpentry, decorating, electrical, and mechanical works.
• Maintain full compliance with UK legislation, including Health & Safety, Building Regulations, and Fire Safety.
• Monitor, control, and forecast maintenance budgets and expenditure.
• Support operational efficiency by minimising downtime and ensuring apartments are available for sale.
• Champion sustainability initiatives and ensure all green policies are followed, while identifying opportunities to improve environmental performance.
• Communicate clearly and effectively to ensure objectives are understood and achieved.

Qualifications

• Proven experience in a similar maintenance or engineering management role, ideally within hospitality, residential, or serviced apartments.
• Strong technical knowledge across plumbing, electrical systems, carpentry, and general building maintenance.
• Experience planning and delivering preventative maintenance schedules.
• A hands-on, detail-oriented approach with the ability to work independently.
• Confident managing and developing a small team, leading by example.
• Excellent organisational and time management skills.
• Passion for delivering a high-quality guest experience.
• Eligibility to work in the UK.

Benefits

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of shops, experiences, holidays, and more.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (for referring friends).
• Uniforms are provided.
• Wellness & National Campaign Days promoting wellbeing activities.
• Wagestream for instant access to pay as it’s earned (up to 50% of earned wages).
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
• Additional day off for your birthday.
• Bonus Plan based on clear and transparent KPI’s after probationary period.
• Life Assurance.

Our Sustainability Goals: 100% of electricity generated from renewable energy; we recycle, have removed single-use plastic, and hold Green Tourism accreditations. We use a chemical-free cleaning system with enzyme-based solutions in apartment kitchens and support volunteering for sustainable charities two days per year on full pay.