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For Companies At a Glance
- Tasks: Lead a team to deliver a luxury shopping experience and achieve sales targets.
- Company: FLANNELS, the ultimate luxury fashion destination for trendsetters.
- Benefits: Competitive salary, generous holiday, staff discounts, and bonuses.
- Why this job: Join a dynamic team and shape the future of luxury retail.
- Qualifications: Experience in leading teams and a passion for fashion.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 36000 £ per year.
Overview
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team in the Metrocentre, Gateshead.
Responsibilities
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion
- Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry and trends
- Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and in-store events
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the brand ambassadors
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
- You will ask for forgiveness – not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.
- Be commercial and customer-focused
- You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.
Candidate Profile
- Experience leading a team in a fast paced environment
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
- The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles – you will:
- Think without limits and take the team with you
- You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it\’s the best option for the business.
- Own it and back it
Benefits
- Basic rate salary £30,222 per annum
- 28 days holiday a year inclusive of bank holidays
- 20% Staff Discount across all Frasers group Stores
- 50% in store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Long Service awards
- Discounted Gym membership
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Supervisor - Flagship Store employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Flagship Store
✨Tip Number 1
Get to know FLANNELS inside out! Familiarise yourself with their brands and products. When you walk into that interview, show off your knowledge and passion for luxury fashion – it’ll set you apart from the crowd.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror. The more confident you are in demonstrating your selling skills, the better your chances of landing the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FLANNELS team. Let’s get you that dream job!
We think you need these skills to ace Supervisor - Flagship Store
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and luxury retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the industry and the brands we represent.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role at FLANNELS. Highlight your experience in leading teams and achieving sales targets, as well as any relevant skills that align with our values and expectations.
Be Authentic: We love authenticity! Don’t be afraid to let your personality come through in your application. Share your unique experiences and how they’ve shaped you into the confident and assertive leader we’re looking for.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Frasers Group
✨Know Your Brands
Before the interview, dive deep into the brands FLANNELS represents. Familiarise yourself with their latest collections and key pieces. This will not only show your passion for fashion but also demonstrate your commitment to providing a luxury selling experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or resolved conflicts. This will highlight your ability to be a natural coach and leader, which is crucial for the Supervisor role.
✨Demonstrate Customer Engagement
Be ready to discuss how you would proactively engage with clients to build loyalty. Share past experiences where you’ve gone above and beyond for customers, as this aligns perfectly with FLANNELS' focus on delivering exceptional service.
✨Embrace the Company Culture
Familiarise yourself with FLANNELS' culture and values. Be prepared to discuss how you embody these principles in your work. Showing that you can think without limits and own your decisions will resonate well with the interviewers.
