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For Companies At a Glance
- Tasks: Lead and inspire a team to smash sales targets in Ladieswear and Beauty.
- Company: Join Frasers Group, a legendary department store with over 170 years of heritage.
- Benefits: Enjoy a competitive salary, bonuses, uniform discounts, and development courses.
- Why this job: Be part of a dynamic team in a fashion-forward environment that values your input.
- Qualifications: Retail experience preferred; strong leadership and communication skills are essential.
- Other info: Exciting opportunities for personal growth and a chance to make an impact.
The predicted salary is between 25000 - 35000 £ per year.
FRASERS is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering an exciting new chapter as Frasers. We are looking for a Supervisor to join our team in Derry, managing our Ladieswear and Beauty Departments.
Job Description
Your Role:
- Maximise turnover to exceed targets and identify opportunities for improvement
- Manage and motivate the team to meet and surpass sales goals
- Be a strong presence on the shop floor to drive sales personally and through the team
- Ensure exceptional customer service at all times
- Equip team members with the tools and knowledge to meet business objectives
- Manage presentation and merchandising of seasonal stock according to Head Office directives
- Stay aware of current market trends, upcoming promotions, and local competitors
- Drive and deliver KPIs
- Perform additional duties as necessary within your role\’s responsibilities
Qualifications
Your Profile:
- Previous retail experience in the premium sector is preferred
- Exceptional people management skills with strong leadership and motivation abilities
- Excellent communication, planning, and organizational skills
- Strong analytical skills with the ability to interpret financial and sales data
- High brand awareness and product knowledge
- Knowledge of the local area
Personal Qualities
- High energy to drive projects to completion
- Confident and assertive
- Positive, enthusiastic, with a can-do attitude
- Passion for fashion retail
- Professional manner
- Trend-aware, fashion-conscious, and well-presented
Additional Information
The Rewards:
- Base salary £30,222 per annum
- Weekly, monthly, and quarterly bonuses
- Development courses with national qualifications
- 40% uniform discount
- Cycle to work scheme
- Long service awards
- Excellent career development opportunities
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Customer Service
Industries
- Retail
This job posting is active.
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Locations
Supervisor - Department Store employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Department Store
✨Tip Number 1
Familiarise yourself with the Frasers Group and its brand values. Understanding their mission and how they position themselves in the market will help you align your answers during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Frasers Group on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on current fashion trends and local competitors. Being able to discuss recent developments in the retail sector and how they might impact Frasers will show your proactive approach and genuine interest in the industry.
✨Tip Number 4
Prepare to showcase your leadership skills through examples from your previous experience. Think of specific instances where you motivated a team or exceeded sales targets, as this will highlight your suitability for the Supervisor role.
We think you need these skills to ace Supervisor - Department Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in the premium sector. Emphasise your leadership skills and any achievements related to sales targets or team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of the role. Mention specific examples of how you've motivated teams or driven sales in previous positions.
Showcase Your Analytical Skills: In your application, provide examples of how you've used analytical skills to interpret sales data or market trends. This will demonstrate your ability to drive performance and meet KPIs.
Highlight Customer Service Experience: Since exceptional customer service is key for this role, include experiences where you have gone above and beyond to ensure customer satisfaction. This will show your commitment to delivering a great shopping experience.
How to prepare for a job interview at Frasers Group
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to exceed sales targets and deliver exceptional customer service.
✨Know Your Products and Trends
Familiarise yourself with the latest trends in ladieswear and beauty products. Be ready to discuss your knowledge of the brands the store carries and how you can leverage this to enhance customer experience and drive sales.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to resolve conflicts or improve team performance, and be prepared to share these experiences.
✨Demonstrate Your Customer Service Philosophy
Exceptional customer service is key in retail. Be prepared to explain your approach to ensuring customers have a positive shopping experience and how you would instil this philosophy within your team.
