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- Tasks: Lead a dynamic team to exceed sales targets and deliver exceptional customer service.
- Company: FLANNELS is a luxury fashion destination offering over 200 brands for style-savvy individuals.
- Benefits: Enjoy competitive salary, bonuses, discounts, and development courses for your career growth.
- Why this job: Join a vibrant team in a stylish environment where your passion for fashion can shine.
- Qualifications: Previous retail experience in luxury fashion and strong leadership skills are essential.
- Other info: Be part of the Fearless1000 Incentive Scheme and enjoy a generous uniform discount.
The predicted salary is between 30000 - 42000 £ per year.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager to join our Flannels team in Cambridge.
Job Description
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
- Be a strong presence on the shop floor to drive sales both personally and through the team.
- Ensure exceptional customer service is delivered at all times.
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives.
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors.
- Ensure all paperwork, policies and procedures are carried out efficiently and accurately.
- Drive and deliver KPI's.
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.
Qualifications
- You should have a strong clientele background, with a solid database of personal contacts and clients.
- Previous retail experience within Luxury or Premium fashion.
- You will be an exceptional people manager, with strong leadership and motivational skills.
- Excellent communication, planning and organisational skills.
- Excellent analytical skills, the ability to interpret financial and sales data.
- A high level of brand awareness and product knowledge.
- An awareness of the local area.
Personal qualities
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Trend aware, fashion conscious and well presented at all times.
Additional Information
- Basic rate salary £37,711 per annum.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Join the Fearless1000 Incentive Scheme.
- We offer a wide range of Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% Instore Uniform Discount.
- Discounted Gym membership.
- Group Wide 20% Discount across all Frasers Group brands.
Store Manager - Flannels employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Flannels
✨Tip Number 1
Familiarise yourself with FLANNELS' brand ethos and product range. Understanding their luxury positioning and the specific brands they carry will help you demonstrate your passion for fashion during interviews.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and driving sales. Be ready to share specific examples of how you've motivated staff and exceeded targets in past roles.
✨Tip Number 4
Stay updated on current fashion trends and local market dynamics. Being able to discuss recent trends and how they relate to FLANNELS' offerings will show your commitment and awareness of the industry.
We think you need these skills to ace Store Manager - Flannels
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail and showcases your leadership skills. Include specific examples of how you've driven sales and managed teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion retail and your understanding of the Flannels brand. Mention your personal contacts and clientele background to demonstrate your value.
Showcase Your Analytical Skills: In your application, emphasise your ability to interpret financial and sales data. Provide examples of how you've used this skill to improve performance in previous roles.
Highlight Customer Service Excellence: Discuss your commitment to exceptional customer service in your application. Share specific instances where you have gone above and beyond to enhance the customer experience.
How to prepare for a job interview at Frasers Group
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you inspire others to achieve sales targets.
✨Know Your Fashion Trends
FLANNELS is all about luxury fashion, so make sure you're up-to-date with current trends and brands. Research the latest collections and be ready to discuss how you would incorporate these into the store's merchandising strategy.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think of specific situations where you've gone above and beyond for a customer, and be prepared to share these stories during the interview to highlight your commitment to customer satisfaction.
✨Understand Financial Metrics
Since the role involves driving KPIs and analysing sales data, brush up on your financial acumen. Be ready to discuss how you've used data to inform decisions in previous roles and how you plan to maximise turnover at FLANNELS.
