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For Companies At a Glance
- Tasks: Lead and motivate a retail team while ensuring exceptional customer experiences.
- Company: FLANNELS is a luxury fashion destination with over 200 top brands.
- Benefits: Enjoy a competitive salary, generous staff discounts, and career growth opportunities.
- Why this job: Join a stylish environment where your leadership can shine and impact sales.
- Qualifications: Previous retail leadership experience and a passion for luxury brands are essential.
- Other info: This is a 6-month fixed-term contract in our Oxford store.
The predicted salary is between 19497 - 22493 £ per year.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
We are now looking for a Supervisor to join us on a 6 month fixed term basis in our Oxford store.
Job Description
The Ambition
• Support with daily workload and delegation to team
• Supervise work, check completion and deliver to expectation set by line manager
• Use business communication tools for completion of tasks and ensure your team understand all key functions
• Understand all process and procedures and set the example for others
• Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
• Understand daily controls and how to set up the store
• Understand company policy and rules regarding security measures and demonstrate compliance and controls
• Compliance with all till and cashing up controls
• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
• Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
• Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
• Understand KPI targets and expectations to achieve results
• Demonstrate commercial awareness and adopt right product, place and time compliance
• Understand the Frasers structure, elevation strategy and initiatives
• Engage with and feedback issues to contribute to the wider business
• Support senior management to coach the team
• Understand and support performance management processes
• Understand your individual role and responsibilities and how they impact the team
• Demonstrate day to day best practice standard and compliance
• Support the team and act as a role model
• Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
Qualifications
The Requirements
• Experience of leading a team within a retail environment
• Knowledge of and passion for luxury brands
• Ability to drive sales through excellent service
• Understanding of visual presentation and how to impact sales floor commercially
• Ability to motivate a team with effective communication
Additional Information
The Rewards
- Basic Salary 32,495 per annum
- 20% Staff Discount across all Frasers group Stores
- 50% uniform discount
- Long service awards
- Cycle to work scheme
- Opportunities to join the Fearless 1000 bonus scheme
- Excellent bonus scheme
- Clear career path opportunities and new exciting training programs
Retail Supervisor - 6 month fixed term contract employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor - 6 month fixed term contract
✨Tip Number 1
Familiarize yourself with FLANNELS' brand values and luxury offerings. Understanding the essence of the brands you will be representing will help you connect better with the team and customers.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Be ready to discuss specific situations where you motivated your team or improved sales.
✨Tip Number 3
Brush up on your knowledge of visual merchandising principles. Being able to discuss how effective product placement can drive sales will demonstrate your commercial awareness during the interview.
✨Tip Number 4
Prepare to discuss your approach to customer service. Highlight any experiences where you went above and beyond to enhance the customer experience, as this aligns with FLANNELS' commitment to exceptional service.
We think you need these skills to ace Retail Supervisor - 6 month fixed term contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading teams within a retail environment. Emphasize any previous roles where you demonstrated strong communication skills and a passion for luxury brands.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at FLANNELS. Mention specific examples of how you've driven sales through excellent service and how you can contribute to creating an exceptional customer experience.
Showcase Your Knowledge: Demonstrate your understanding of visual presentation and merchandising principles in your application. Discuss how you have previously impacted sales floors commercially and how you plan to do so at FLANNELS.
Highlight Team Motivation Skills: Include examples of how you've motivated a team in past roles. FLANNELS values strong leadership, so showcasing your ability to coach and support your team will strengthen your application.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Luxury Brands
Make sure to express your enthusiasm for luxury fashion during the interview. Share specific examples of how you have engaged with luxury brands in the past, whether through personal experiences or professional roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading a team within a retail environment. Highlight situations where you successfully motivated your team, delegated tasks, and ensured high standards of service.
✨Understand Visual Merchandising
Be ready to talk about your knowledge of visual presentation and how it impacts sales. You might want to share ideas on effective product placement and how you've implemented merchandising guidelines in previous roles.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you can motivate your team and build good working relationships, as this will be crucial in your role as a Supervisor.
