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- Tasks: Supervise operations, manage stock, and support the sales team in a luxury retail environment.
- Company: Frasers is a leading luxury retailer known for premium fashion, beauty, and homeware brands.
- Benefits: Enjoy competitive pay, employee discounts, career development, and a vibrant work culture.
- Why this job: Join a dynamic team, gain valuable experience, and thrive in a fast-paced retail setting.
- Qualifications: Leadership skills, attention to detail, and a reliable work ethic are essential; retail experience is a plus.
- Other info: Full-time role with varied shifts; transport to Meadowhall outside retail hours is necessary.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Frasers is a renowned luxury retailer, celebrated for its curated collection of premium fashion, beauty, and homeware brands.
For our new Flagship store in Meadowhall – Sheffield, we are seeking organised and dependable individuals to join our team as an Operations Back of House, Supervisor.
If you have an eye for detail and enjoy working in a dynamic, fast-paced environment, this role could be perfect for you!
- Competitive Salary: A rewarding pay structure with opportunities for monthly comission and bonuses.
- Employee Discounts: Generous staff discounts across all Flannels and Frasers Group stores.
- Career Development: Opportunities for career growth and progression within the company.
- Training: Comprehensive training to help you succeed and advance in your role.
- Vibrant Work Environment: A dynamic and supportive team culture in a luxury retail setting.
*Please beware this is a full time permanent contract, 5 days over 7. The role will include a variety of shifts including mornings from 6am, weekends and evenings and will require some overnight shifts, especially over Christmas peak, so transport to and from Meadowhall outside of retail hours is essential*
Job Description
As an Operations Supervisor you will be instrumental in ensuring our store operates smoothly and efficiently. You will handle the organisation and distribution of products, maintaining an orderly stockroom and supporting the sales team in providing an exceptional shopping experience for our customers.
- Stock Management: Receive, inspect, and organise incoming merchandise, ensuring accurate stock levels and proper storage.
- Inventory Control: Participate in regular stock counts and audits to maintain inventory accuracy and minimise discrepancies.
- Product Distribution: Transfer stock from the stockroom to the sales floor efficiently, ensuring that products are available for customers.
- Organization: Maintain a clean, tidy, and well-organised stockroom, adhering to health and safety standards.
- Supporting Sales Team: Work collaboratively with the sales team to fulfill stock requests and ensure timely replenishment.
- Replenishment: Monitor and replenish stock levels on the sales floor, ensuring displays are consistently stocked and visually appealing.
- Loss Prevention: Be vigilant in monitoring stock movement to prevent loss, theft, and damage.
Qualifications
- Leadership: A background is a team leader or people management role. The ability to manage the teams workload, delegate and drive performance.
- Attention to Detail: A meticulous and organised approach, with a keen eye for detail.
- Efficiency: Ability to work quickly and accurately in a fast-paced environment.
- Physical Stamina: Comfortable performing physical tasks such as lifting, carrying, and standing for extended periods.
- Team Player: Strong communication skills and a cooperative attitude, able to work well within a team.
- Reliability: Punctual, dependable, and committed to maintaining a strong work ethic.
- Flexibility: Willingness to work varied shifts, including weekends and holidays, as needed.
- Experience: Previous experience in a stockroom or warehouse environment is advantageous but not essential.
Additional Information
- MONTHLY COMISSION SCHEME – COMISSION BASED ON A % OF YOUR STORES SALES, PAID EVERY MONTH INTO YOUR PAYCHECK
- MANAGEMENT BONUS* – KPI BASED BONUSES REWARDING STRONG COMMERCIAL PERFORMANCE *role dependant
- 24/7 ACCESS TO CONFIDENTIAL WELLBEING, HEALTH AND FINANCIAL SUPPORT VIA OUR PARTNERS THE RETAIL TRUST
- THRIVE LEARNING ONLINE PLATFORM WITH UNLIMITED ACCESS TO CONTENT FOR ALL EMPLOYEES
- 20% STAFF DISCOUNT ACROSS ALL BRANDS (INCLUDING SALE ITEMS) ONLINE AND INSTORE
- DISCOUNTED GYM MEMBERSHIP, FREE ACCESS TO WEEKLY FRASERS FIT CLASSES AND ACCESS TO OUR EVERLAST GYMS APP FOR WORKOUTS, NUTRITION TRACKING AND LIFESTYLE ADVICE
- 40% UNIFORM DISCOUNT ON ALL FOOTWEAR AND TEXTILES PRODUCT TO WEAR AS PART OF YOUR UNIFORM
- MONTHLY FRASERS CHAMPION AWARD – WINNERS DOUBLE THEIR MONTHLY SALARY
- EMPLOYEE INCENTIVES FROM OUR KEY PARTNERS
- EVANS CYCLES RIDE TO WORK SCHEME
- LONG SERVICE AWARDS
- FANTASTIC CAREER PROGRESSION OPPERTUNITIES ACROSS THE GROUP
- UPSKILLING OPPERTUNITES- ASSESS TO DEVELOPMENT COURSES & NATIONALLY RECOGNISED QUALIFICATIONS
*Please beware this is a full time permanent contract, 5 days over 7. The role will include a variety of shifts including mornings from 6am, weekends and evenings and will require some overnight shifts, especially over Christmas peak, so transport to and from Meadowhall outside of retail hours is essential*
Operations- Back of House Supervisor - Flagship Store employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations- Back of House Supervisor - Flagship Store
✨Tip Number 1
Familiarise yourself with the luxury retail sector, especially brands that Frasers carries. Understanding their product lines and customer expectations will help you stand out during interviews.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. This role requires strong people management, so showcasing your experience will be key.
✨Tip Number 3
Demonstrate your organisational skills by discussing specific methods you've used to maintain stock accuracy and efficiency in previous roles. This will show that you can handle the responsibilities of the position.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns, especially since this role requires early mornings, late nights, and weekends. Showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Operations- Back of House Supervisor - Flagship Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, stock management, and team leadership. Use specific examples that demonstrate your attention to detail and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the role. Mention how your skills align with the responsibilities of an Operations Back of House Supervisor and express your enthusiasm for contributing to the team.
Highlight Relevant Skills: In your application, emphasise skills such as organisation, efficiency, and teamwork. Provide examples of how you've successfully managed stock or supported a sales team in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Frasers Group
✨Show Your Organisational Skills
As an Operations Back of House Supervisor, organisation is key. Be prepared to discuss your previous experiences managing stockrooms or inventory, and provide examples of how you maintained order and efficiency in a fast-paced environment.
✨Demonstrate Leadership Qualities
This role requires strong leadership skills. Think of specific instances where you've successfully led a team or managed workloads. Highlight your ability to delegate tasks and drive performance while maintaining a positive team atmosphere.
✨Emphasise Attention to Detail
Attention to detail is crucial in this position. Be ready to explain how you ensure accuracy in stock management and inventory control. Share any methods you use to minimise discrepancies and maintain high standards.
✨Prepare for Shift Flexibility
Since the role involves varied shifts, including early mornings and weekends, be honest about your availability. Show that you're adaptable and willing to work during peak times, especially around the Christmas season.
