Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Ladieswear team, providing exceptional customer service and achieving sales targets.
- Company: FLANNELS is a luxury fashion destination with over 200 brands, blending traditional and modern styles.
- Benefits: Enjoy competitive salary, bonuses, generous discounts, and development courses with qualifications.
- Why this job: Join a dynamic team, develop your skills, and be part of a luxury retail experience.
- Qualifications: Passion for fashion, excellent communication skills, and ability to work flexible retail hours.
- Other info: Be a part of the Fearless1000 Incentive Scheme and enjoy a vibrant company culture.
The predicted salary is between 22700 - 35000 £ per year.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern.
As a Supervisor, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world-class client experience. You will coach and develop the team, ensure brand standards are delivered, and complete all operational tasks.
The responsibility:
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise.
- Confidently make recommendations to achieve sales and targets.
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs.
- Be passionate about the industry and trends.
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials, and attending training as required.
- Pro-actively engage with clients to develop customer loyalty.
- Contact clients with information on new ranges, products, and in-store events.
- Own the planning and delivery of in-store events in conjunction with the store and brands.
- Maintain high standards of visual presentation in stores.
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times.
- Support with stock counts and other operational duties.
- Be a Brand Expert through positive promotion of product and company image at all times.
- Lead by example to support and coach the sales team.
- Support the store management team.
- Develop strong relationships with brand representatives.
- Perform as a team player, participating in all activities to contribute to the store objectives.
- Ensure compliance with all policies and procedures.
- Champion our company culture and values.
The person:
- All applicants must be able to demonstrate the ability to provide inspirational, authentic, and personalised customer service.
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
- Demonstrates a high level of personal energy.
- Confident, assertive, and personable.
- Positive and enthusiastic with a can-do attitude.
- Great communication skills.
- Self-driven to upskill and learn.
- Resilient and resourceful.
- A natural coach and leader.
The Rewards:
- Basic Salary £28,256.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Join the Fearless1000 Incentive Scheme.
- We offer a wide range of Development Courses with National Qualifications.
- 28 Days Holiday.
- 50% Instore Uniform Discount.
- Discounted Gym membership.
- Cycle to work scheme.
- Group Wide 20% Discount across all Frasers Group brands.
Ladieswear Supervisor employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ladieswear Supervisor
✨Tip Number 1
Familiarise yourself with FLANNELS' brand ethos and the luxury fashion market. Understanding their unique selling points and the brands they carry will help you engage customers effectively and demonstrate your passion for the industry.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or developed team members in previous roles. This will highlight your ability to lead by example, which is crucial for the Supervisor position.
✨Tip Number 3
Network with current or former employees of FLANNELS, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare to discuss your approach to delivering exceptional customer service. Think of specific instances where you've gone above and beyond for a customer, as this aligns perfectly with the role's focus on providing a luxury experience.
We think you need these skills to ace Ladieswear Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Ladieswear Supervisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Your Passion: In your cover letter, express your passion for luxury fashion and customer service. Provide specific examples of how you've delivered exceptional service in previous roles, demonstrating your ability to inspire and engage customers.
Highlight Relevant Experience: Make sure your CV emphasises any relevant retail experience, particularly in supervisory roles or within the fashion industry. Include achievements that showcase your ability to meet sales targets and lead a team effectively.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in luxury retail.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Fashion
Make sure to express your genuine enthusiasm for the fashion industry during the interview. Discuss current trends, your favourite brands, and how you stay updated with the latest styles. This will demonstrate your commitment to providing exceptional service and product knowledge.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific customer situations or challenges on the sales floor. Think of examples from your past experiences where you successfully resolved issues or exceeded customer expectations, showcasing your problem-solving skills.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Be ready to discuss your experience in coaching and developing team members. Share instances where you've motivated others or contributed to a positive team environment, highlighting your leadership qualities.
✨Know the Brand Inside Out
Research FLANNELS and its brand offerings thoroughly before the interview. Familiarise yourself with their luxury positioning, key designers, and product lines. Being knowledgeable about the brand will not only impress the interviewers but also show your dedication to the role.
