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For Companies At a Glance
- Tasks: Repair and service bikes, ensuring customers ride safely and confidently.
- Company: Join Evans Cycles, a passionate leader in the cycling community.
- Benefits: Enjoy discounts, bonuses, and access to development courses.
- Why this job: Combine your love for cycling with hands-on technical work.
- Qualifications: Experience in bike mechanics and strong customer service skills.
- Other info: Be part of a vibrant team with opportunities for career growth.
As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high‑quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us
We don’t just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you’ll have access to a fantastic range of benefits, rewards, and opportunities to grow your career.
What You Can Expect
- Commission‑led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- Access to development courses and national qualifications.
- 40% in‑store uniform discount.
- Group‑wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride‑To‑Work Scheme (eligibility applies).
What You’ll Be Doing
Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
Performing safety inspections to highlight and resolve potential issues.
Maintaining high standards of quality control so every repair meets our safety and service expectations.
Organising the workshop, managing spare parts, tools, and stock efficiently.
Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
Qualifications
Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
Previous workshop experience as a mechanic/technician is highly desirable.
Strong knowledge of bicycle brands, models, and components.
Detail‑focused with a commitment to quality and safety.
Confident communicator with great customer service skills.
Able to work independently and collaboratively within a team.
Physically able to work on your feet and lift bikes when needed.
Flexible to work evenings and weekends in line with store hours.
About You
Physical fitness and manual dexterity suitable for a fast‑paced workshop environment.
Additional Information
Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA – and today we continue to support riders of all levels, from first‑timers to experienced cyclists.
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Cycle Technician employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it drives you to deliver top-notch service.
Highlight Relevant Experience: Make sure to detail your previous workshop experience and any specific skills you have in bicycle mechanics. We want to see how your background aligns with the role of Cycle Technician, so don’t hold back!
Be Clear and Friendly: Since customer service is key, use a friendly tone in your application. Show us that you can communicate clearly and effectively, just like you would when advising customers in the workshop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Evans Cycles!
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Cycling
Make sure to express your love for cycling during the interview. Share personal experiences or stories about your cycling journey, as this will resonate with the interviewers at Evans Cycles who are just as passionate about bikes.
✨Demonstrate Your Technical Skills
Be prepared to discuss specific repairs and maintenance tasks you’ve handled in the past. Bring examples of your work or even photos of bikes you've repaired to showcase your technical expertise and attention to detail.
✨Prepare for Customer Interaction Scenarios
Since customer service is key, think of examples where you’ve successfully communicated with customers. Practice how you would explain complex repairs in simple terms, as this will highlight your ability to provide clear and friendly advice.
✨Know the Company and Its Values
Research Evans Cycles and the Frasers Group to understand their mission and values. Being able to align your personal values with theirs will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
