At a Glance
- Tasks: Assist customers, process transactions, and maintain product knowledge in a vibrant retail environment.
- Company: Join Jack Wills, a British brand known for quality and style since 1999.
- Benefits: Flexible shifts, a fun team culture, and opportunities for growth in a global brand.
- Why this job: Be part of a dynamic team that values integrity and creativity while connecting with customers.
- Qualifications: Team players with a passion for customer service and a willingness to learn are encouraged to apply.
- Other info: Shifts may vary, including weekends and the busy Christmas season.
Company Description
Launched in 1999 in Salcombe, Devon, Jack Wills is a destination for all things Fabulously British. Our history and culture inspire us, drawing from the country's great sporting and countryside pursuits. We pride ourselves on using the finest quality materials, techniques, and designs to create a distinctive connection between the old and the new. With a presence online and in over 80 stores worldwide, itβs an exciting time to join our growing team.
OUR VALUES
- Integrity: Principled, purposeful, open, honest, transparent, respectful, humble, sincere, authentic
Job Description
We are seeking an exceptional, driven, and proven Casual Sales Assistant to support our growth and expansion.
Key Contribution Areas
- Greet customers warmly and offer assistance
- Ask open questions to understand customer needs
- Recommend, select, and locate merchandise for customers
- Process cash and card transactions accurately
- Maintain up-to-date product knowledge
- Foster a customer-friendly and focused environment
Qualifications
Skills and Knowledge
- Ability to work effectively within a team
Additional Information
Think without limits: Think fast, fearlessly, and inspire your team.
Own it and back yourself: Take ownership of your role and results.
Be relevant: Stay connected to our people, partners, and the planet.
We welcome new staff who can work various shifts, including weekdays, weekends, and through the busy Christmas season. Hours may vary week to week, and some weeks may have no hours available.
Casual Sales Assistant - Jack Wills employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Casual Sales Assistant - Jack Wills
β¨Tip Number 1
Familiarise yourself with Jack Wills' brand values and product range. Understanding their commitment to quality and British culture will help you connect with customers and demonstrate your passion during the interview.
β¨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from previous roles where you went above and beyond for a customer. This will highlight your ability to create a friendly and helpful shopping environment.
β¨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially during peak times like weekends and the Christmas season. Showing that you're adaptable will make you a more attractive candidate.
β¨Tip Number 4
Engage with Jack Wills on social media before your interview. This will not only give you insights into their latest products and promotions but also show your genuine interest in the brand.
We think you need these skills to ace Casual Sales Assistant - Jack Wills
Some tips for your application π«‘
Understand the Brand: Familiarise yourself with Jack Wills' history, values, and product offerings. This will help you tailor your application to reflect their brand ethos and demonstrate your genuine interest in the company.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Use specific examples to showcase your ability to greet customers, assist with their needs, and handle transactions.
Showcase Your Skills: Mention skills that align with the job description, such as teamwork, communication, and product knowledge. Provide examples of how you've successfully used these skills in past roles.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Address it to the hiring manager if possible, and explain why you would be a great fit for Jack Wills and how you embody their values.
How to prepare for a job interview at Frasers Group
β¨Show Your Passion for the Brand
Jack Wills is all about being fabulously British, so make sure to express your enthusiasm for the brand and its values during the interview. Share what you love about their products and how you connect with their culture.
β¨Demonstrate Customer Service Skills
As a Casual Sales Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, focusing on your ability to understand customer needs and recommend suitable products.
β¨Be Ready for Teamwork Questions
The role requires effective teamwork, so expect questions about your experience working in a team. Think of specific instances where you collaborated successfully with others and how you contributed to achieving a common goal.
β¨Stay Up-to-Date with Product Knowledge
Familiarise yourself with Jack Wills' latest collections and product offerings. Being knowledgeable about their merchandise will not only impress the interviewer but also show that you're proactive and genuinely interested in the role.