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For Companies At a Glance
- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination featuring over 200 top brands.
- Benefits: Flexible hours, a dynamic work environment, and a chance to work with luxury fashion.
- Why this job: Join a stylish team, learn about fashion, and provide exceptional customer service.
- Qualifications: Excellent communication skills, team player, and a passion for fashion retail.
- Other info: Hours may vary weekly; embrace a fast-paced, energetic work culture.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.
Key Contribution Areas:- To greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
- Ask open questions to find out customers' needs.
- To recommend, select and locate the correct merchandise for the customers' needs.
- To provide information about in-store offers, promotions and store cards.
- To receive and process cash and card transactions.
- Be aware of latest trends and remain fully updated on product knowledge.
- Maintain a customer-friendly and customer-focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the products we sell.
- Offer alternatives and add-on sales as and when necessary.
- Ensure store standards are complete and the store is prepared for the next trading day.
- Comply with all Flannels policies and procedures at all times.
- Excellent communication skills.
- Able to work effectively within a team environment.
- Customer focused.
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Fashion conscious and trend aware.
- Flexible and reliable.
This role has no guaranteed hours of work; hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
Casual Sales Assistant - Flannels employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Flannels
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brands that FLANNELS represents. Being knowledgeable about the products will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become comfortable with greeting customers, asking open questions, and providing tailored recommendations.
✨Tip Number 3
Demonstrate your enthusiasm for the role by visiting a FLANNELS store before your interview. Observe how the staff interact with customers and take note of the store's atmosphere to discuss your insights during the application process.
✨Tip Number 4
Showcase your flexibility and reliability by preparing examples from your past experiences where you've adapted to changing situations or worked effectively within a team. This aligns perfectly with the qualities FLANNELS is looking for.
We think you need these skills to ace Casual Sales Assistant - Flannels
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand FLANNELS as a brand. Familiarise yourself with their luxury offerings, the types of products they sell, and their target audience. This knowledge will help you tailor your application and demonstrate your passion for fashion retail.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you demonstrated excellent communication skills, teamwork, and a customer-focused approach. Use specific examples to showcase your achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the brand. Mention your passion for fashion and how your personal qualities align with FLANNELS' values. Be sure to address how you can contribute to maintaining high customer service standards and store presentation.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment. Consider asking a friend to review it as well for an extra set of eyes.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Talk about your favourite brands, current trends, and how you keep up with the latest styles. This will demonstrate your genuine interest in the role and the industry.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a Sales Assistant. Prepare examples of how you would greet customers, ask open questions, and recommend products based on their needs. This will show that you understand the importance of customer service.
✨Know Flannels Inside Out
Research Flannels and its brand offerings thoroughly before the interview. Familiarise yourself with their product range, store policies, and any current promotions. This knowledge will help you stand out as a candidate who is truly invested in the company.
✨Demonstrate Team Spirit
Since teamwork is essential in this role, be ready to discuss your experiences working in a team environment. Share examples of how you've collaborated with others to achieve goals or improve customer service, highlighting your ability to contribute positively to the team.
