At a Glance
- Tasks: Provide top-notch customer service and help customers find their perfect bike.
- Company: Join Evans Cycles, a beloved local bike shop with a rich history.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Why this job: Be part of a passionate team and share your love for cycling.
- Qualifications: No experience needed, just a friendly attitude and a willingness to learn.
- Other info: Great opportunity for growth in a dynamic retail setting.
About Us:We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered .
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Casual Sales Assistant - Evans Cycles employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Evans Cycles
✨Tip Number 1
Get to know the company inside out! Before you step into that interview, make sure you’ve done your homework on Evans Cycles. Understand their history, values, and what makes them tick. This will show your passion and help you connect with the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of scenarios where you can demonstrate your ability to assist and engage. Role-play with a friend or family member to get comfortable with answering questions and recommending products.
✨Tip Number 3
Show off your product knowledge! Brush up on the latest cycling trends and gear. Being able to chat confidently about bikes and accessories will set you apart from other candidates. Plus, it’ll make you sound like a pro during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that apply button and let’s get you in for a chat!
We think you need these skills to ace Casual Sales Assistant - Evans Cycles
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and the cycling community. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find the right gear.
Highlight Your Customer Service Skills: Make sure to emphasise any previous experience you have in customer service. Use specific examples to demonstrate how you've gone above and beyond to assist customers. At Evans Cycles, we value friendly and professional interactions, so show us how you can contribute to that!
Know Your Stuff: Do a bit of research on the latest cycling trends and products before you apply. Mentioning specific brands or technologies in your application can really set you apart. We appreciate candidates who are proactive and knowledgeable about our industry!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our online presence!
How to prepare for a job interview at Frasers Group
✨Know Your Bikes
Make sure you brush up on your knowledge of bicycles and cycling accessories. Familiarise yourself with the different types of bikes, their components, and the latest trends in cycling. This will not only impress the interviewers but also show your passion for the role.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. Evans Cycles values exceptional service, so demonstrating your ability to connect with customers will set you apart.
✨Show Enthusiasm
Let your passion for cycling shine through during the interview. Share your personal experiences with cycling, whether it's about your favourite trails or the gear you love. This genuine enthusiasm can make a lasting impression on the interviewers.
✨Be Ready for Practical Scenarios
Expect to be asked how you would handle certain situations, like assisting a customer who is unsure about what bike to buy. Practice your responses to these scenarios, focusing on how you would use your product knowledge and customer service skills to guide them.