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- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination featuring over 200 top brands.
- Benefits: Enjoy flexible working hours and a vibrant team environment.
- Why this job: Join a dynamic team in a stylish setting and share your passion for fashion.
- Qualifications: Strong communication skills and a positive, enthusiastic attitude are essential.
- Other info: Apply quickly as we may close the vacancy early due to high demand.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.
Key Contribution Areas- To greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
- Ask open questions to find out customers' needs.
- To recommend, select and locate the correct merchandise for the customers' needs.
- To provide information about in-store offers, promotions and store cards.
- To receive and process cash and card transactions.
- Be aware of latest trends and remain fully updated on product knowledge.
- Maintain a customer-friendly and customer-focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the products we sell.
- Offer alternatives and add-on sales as and when necessary.
- Ensure store standards are complete and the store is prepared for the next trading day.
- Comply with all Flannels policies and procedures at all times.
- Excellent communication skills.
- Able to work effectively within a team environment.
- Customer focused.
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Fashion conscious and trend aware.
- Flexible and reliable.
At Flannels, we live by our core values: Think Without Limits – Move fast, take bold action, and bring the team along with you. Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results. Be Relevant – Stay connected to our people, our partners, and the planet.
This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available. We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.
Casual Sales Assistant employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant
✨Tip Number 1
Familiarise yourself with FLANNELS' brand and product range. Understanding the luxury fashion market and being able to discuss current trends will show your passion and knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become comfortable with greeting customers, asking open questions, and providing tailored recommendations.
✨Tip Number 3
Demonstrate your enthusiasm for fashion retail by staying updated on the latest trends and brands. Being able to discuss these topics confidently can set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work in a team by sharing examples of past experiences where you collaborated effectively. Highlighting your teamwork skills will resonate well with FLANNELS' values.
We think you need these skills to ace Casual Sales Assistant
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with FLANNELS and its luxury fashion offerings. Highlight your understanding of their brand values and how they align with your personal style in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise skills like communication, teamwork, and a passion for fashion, as these are key for the Casual Sales Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Use specific examples from your past experiences to demonstrate how you can contribute to FLANNELS' customer-focused environment.
Highlight Your Flexibility: Since the role offers flexible working hours, mention your availability and willingness to adapt to varying schedules. This shows you are committed and ready to meet the demands of the job.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share your knowledge of current trends and brands, as this will demonstrate your genuine interest in the role and align with FLANNELS' focus on luxury fashion.
✨Prepare for Customer Scenarios
Anticipate questions about how you would handle various customer interactions. Think of examples where you've successfully assisted customers in the past, showcasing your ability to ask open questions and provide tailored recommendations.
✨Emphasise Teamwork Skills
FLANNELS values effective teamwork, so be ready to discuss your experiences working in a team environment. Highlight instances where you collaborated with colleagues to achieve common goals or enhance customer service.
✨Demonstrate a Positive Attitude
A positive and enthusiastic attitude is crucial for this role. During the interview, convey your can-do mindset and willingness to take on challenges. This will resonate well with FLANNELS' core values and show that you're a great fit for their team.
