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- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination featuring over 200 top brands.
- Benefits: Flexible hours, a dynamic work environment, and a chance to work with luxury fashion.
- Why this job: Join a stylish team, learn about fashion, and provide exceptional customer service.
- Qualifications: Strong communication skills, team player, and a passion for fashion retail.
- Other info: Hours may vary weekly; no guaranteed hours of work.
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.
Key Contribution Areas- To greet customers with a sincere and warm welcome and ensure they are aware you are there to help.
- Ask open questions to find out customers' needs.
- To recommend, select and locate the correct merchandise for the customers' needs.
- To provide information about in-store offers, promotions and store cards.
- To receive and process cash and card transactions.
- Be aware of latest trends and remain fully updated on product knowledge.
- Maintain a customer friendly and customer focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the products we sell.
- Offer alternatives and add-on sales as and when necessary.
- Ensure store standards are complete and the store is prepared for the next trading day.
- Comply with all Flannels policies and procedures at all times.
- Excellent communication skills.
- Able to work effectively within a team environment.
- Customer focused.
- High level of personal energy to drive projects to completion.
- Confident and assertive.
- Positive and enthusiastic with a can-do attitude.
- Passion for fashion retail.
- Professional manner.
- Fashion conscious and trend aware.
- Flexible and reliable.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
Casual Sales Assistant employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant
✨Tip Number 1
Familiarise yourself with FLANNELS' brand and product range. Understanding the luxury fashion market and being able to discuss current trends will show your passion and knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with greeting customers, asking open questions, and providing tailored recommendations.
✨Tip Number 3
Demonstrate your enthusiasm for fashion by staying updated on the latest trends and brands. Being able to share insights about new arrivals or popular items can set you apart as a knowledgeable candidate.
✨Tip Number 4
Showcase your teamwork abilities by discussing past experiences where you've successfully collaborated with others. Highlighting your ability to work effectively within a team will resonate well with FLANNELS' values.
We think you need these skills to ace Casual Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Casual Sales Assistant at FLANNELS.
Highlight Relevant Experience: When writing your CV and cover letter, focus on any previous retail or customer service experience. Use specific examples that demonstrate your communication skills and ability to work in a team.
Show Your Passion for Fashion: FLANNELS values a passion for fashion retail. Make sure to express your enthusiasm for the industry in your application. Mention any relevant trends you are aware of or brands you admire.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share your knowledge of current trends and how they relate to FLANNELS' offerings. This will demonstrate that you are not just looking for any job, but that you genuinely care about the industry.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully interacted with customers in the past, highlighting your ability to ask open questions and understand their needs.
✨Emphasise Teamwork
FLANNELS values a collaborative environment, so be ready to discuss your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work effectively with others.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Prepare responses for common scenarios, such as handling difficult customers or upselling products. This will show that you are proactive and ready to provide exceptional customer service.
