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For Companies At a Glance
- Tasks: Support the Store Manager in daily operations, leadership, and customer service.
- Company: Join Evans Cycles, a historic bike shop with a nationwide presence and global online store.
- Benefits: Enjoy commission bonuses, discounts, and development courses with national qualifications.
- Why this job: Be part of a passionate team that values knowledge, customer experience, and cycling culture.
- Qualifications: Retail management experience preferred; strong leadership, communication, and sales skills required.
- Other info: Flexible hours with opportunities for growth and recognition in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
We\’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we\’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Job Description
The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Qualifications
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store\’s operating hours.
Additional Information
We\’ve got a lot to offer..
What\’s in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
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Assistant Store Manager employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the cycling industry and the specific products that Evans Cycles offers. Being knowledgeable about bikes and accessories will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Highlight any previous retail management experience, especially in environments similar to Evans Cycles. Be ready to discuss how you've successfully led teams and met sales targets in the past.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in previous roles. Think of specific situations where you went above and beyond to enhance the customer experience.
✨Tip Number 4
Show your enthusiasm for the role by engaging with the local cycling community. Attend events or join groups to network and demonstrate your commitment to the cycling lifestyle, which can set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Assistant Store Manager position. Highlight your relevant experience in retail management, customer service, and team leadership in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your previous retail management experience, particularly in the cycling or sporting goods industry, and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your commitment to providing exceptional customer service. Mention specific examples of how you've successfully led teams and improved customer experiences in past roles.
Highlight Relevant Skills: In your application, make sure to highlight key skills such as leadership, communication, organizational abilities, and proficiency in basic computer applications. These are crucial for the role and should be clearly presented.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Cycling
Make sure to express your enthusiasm for cycling and the products the company offers. Share any personal experiences or knowledge you have about cycling, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team to achieve sales targets or improve customer service, showcasing your ability to inspire others.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share examples of how you've handled difficult customer situations or gone above and beyond to ensure a positive experience for customers.
✨Prepare for Inventory Management Questions
Since inventory management is a key part of the role, be prepared to talk about your experience with stock management, including how you've ensured accuracy and efficiency in previous positions. This will show your readiness to handle this responsibility.
