At a Glance
- Tasks: Support the Store Manager in daily operations, leadership, and customer service.
- Company: Join Evans Cycles, a local bike shop with a nationwide presence and global online store.
- Benefits: Enjoy commission bonuses, discounts, development courses, and a ride-to-work scheme.
- Why this job: Be part of a passionate team, drive sales, and enhance customer experiences in a fun environment.
- Qualifications: Retail management experience, strong leadership skills, and a passion for cycling are essential.
- Other info: Flexible hours required; great opportunity for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
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Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team in Hull .
Job Description
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
- Drive and deliver KPI\’s
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications
Skills and knowledge:
- You should have a strong clientele background, with a solid database of personal contacts and clients
- Previous retail experience within the premium sector is preferred
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
Personal qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
Additional Information
- Basic salary £33,161 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 28 Days Holiday
- 50% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Frasers Group brands
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Assistant Store Manager employer: Frasers Group
Contact Detail:
Frasers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the cycling industry and current trends. Being knowledgeable about bikes and cycling products will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Highlight your previous retail management experience, especially if it involves leading a team. Be ready to share specific examples of how you've motivated staff and achieved sales targets in the past.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of instances where you went above and beyond to enhance the customer experience, as this is crucial for the Assistant Store Manager role.
✨Tip Number 4
Show your enthusiasm for the company’s values and culture. Research Evans Cycles' history and mission, and be ready to explain how your personal values align with theirs during the interview.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant retail management experience, particularly in the cycling or sporting goods industry. Emphasize your leadership skills, customer service excellence, and any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your understanding of the company's values. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, make sure to emphasize your organizational and problem-solving skills, as well as your proficiency in basic computer applications. These are crucial for the administrative tasks associated with the role.
How to prepare for a job interview at Frasers Group
✨Show Your Passion for Cycling
Make sure to express your enthusiasm for cycling and the products the company offers. Share any personal experiences or knowledge you have about cycling, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Leadership Experience
Prepare examples from your previous retail management roles where you successfully led a team. Discuss how you motivated your team to achieve sales targets and provided exceptional customer service, as these are key responsibilities of the Assistant Store Manager.
✨Demonstrate Customer Service Skills
Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction. This could include resolving complaints or creating a positive shopping experience, which is crucial for this position.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle various scenarios, such as managing inventory or training staff. Think through your problem-solving strategies and be prepared to share your thought process during the interview.