At a Glance
- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: FLANNELS is a luxury fashion destination offering over 200 brands for style-savvy shoppers.
- Benefits: Flexible hours, a dynamic work environment, and a chance to work with top fashion brands.
- Why this job: Join a trendy team, enhance your fashion knowledge, and provide exceptional customer service.
- Qualifications: Excellent communication skills, team player, and a passion for fashion retail.
- Other info: This role has variable hours, perfect for students seeking flexible work.
4 days ago Be among the first 25 applicants
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team
Key Contribution Areas
- To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
- Ask open questions to find out customers needs
- To recommend, select and locate the correct merchandise for the customers needs
- To provide information about in store offers, promotions and store cards
- To receive and process cash and card transactions
- Be aware of latest trends and remain fully updated on product knowledge
- Maintain a customer friendly and customer focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the product we sell.
- Offer alternatives and add on sales as and when necessary
- Ensure store standards are complete and the store is prepared for the next trading day
- Comply with all Flannels policies and procedures at all times.
Qualifications
Skills and Knowledge
- Excellent communication skills
- Able to work effectively within a team environment
- Customer focused
Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Fashion conscious and trend aware
- Flexible and reliable
Additional Information
Think without limits – Think fast, fearlessly, and take the team with you.
Own it and back yourself – Own the basics, own your role and own the results.
Be relevant – Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Retail
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Casual Sales Assistant - Flannels employer: Frasers Group plc
Contact Detail:
Frasers Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Flannels
✨Tip Number 1
Familiarise yourself with the latest fashion trends and the brands that FLANNELS carries. Being knowledgeable about the products will not only help you in conversations with customers but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with asking open questions and providing excellent customer service, which is crucial for this position.
✨Tip Number 3
Showcase your enthusiasm for fashion retail during any interactions you have with the team at FLANNELS. A positive attitude and passion for the industry can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you would handle various customer service scenarios. Think of examples where you've successfully assisted customers in the past, as this will demonstrate your ability to maintain a customer-focused environment.
We think you need these skills to ace Casual Sales Assistant - Flannels
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what FLANNELS is looking for in a Casual Sales Assistant. Pay attention to the key contribution areas and required skills, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job requirements. Emphasise your customer service experience, communication skills, and any previous roles in retail or fashion.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of FLANNELS' brand. Mention specific examples of how you can contribute to their team and enhance customer experiences.
Showcase Your Personality: In your application, let your personality shine through. FLANNELS values enthusiasm and a positive attitude, so make sure to convey your energy and passion for the role in both your CV and cover letter.
How to prepare for a job interview at Frasers Group plc
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Talk about your favourite brands, current trends, and why you love working in this industry. This will demonstrate your genuine interest and align with FLANNELS' luxury ethos.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a Sales Assistant. Prepare examples of how you would greet customers, ask open questions, and recommend products. This will show that you understand the importance of customer service and are ready to engage effectively.
✨Know the Brand Inside Out
Research FLANNELS and its product offerings before the interview. Familiarise yourself with the brands they carry and any recent promotions. This knowledge will help you answer questions confidently and show that you're proactive and well-prepared.
✨Exude Confidence and Positivity
During the interview, maintain a positive attitude and confident body language. Smile, make eye contact, and be assertive when discussing your experiences. This will reflect the high energy and enthusiasm that FLANNELS values in their team members.