At a Glance
- Tasks: Assist in vehicle recoveries and manage caseloads for external representatives.
- Company: Dynamic company focused on motor finance recovery with a supportive team.
- Benefits: Full-time hours, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team in Bracknell with great career advancement potential.
- Why this job: Make a real difference in the recovery process while developing your skills.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
Term: Permanent
Working hours: Full Time Monday to Friday 9:00-17:30, with 1 day per week available until 20:00, this time is given back in lieu.
Location: Bracknell based
The role sits within the Collection and Field Services Team.
The role involves working within the Motor Finance Recovery department, mainly assisting an external team of Appointed Representatives in field-based vehicle recoveries.
Main responsibilities:
- Instructing caseloads to geographically Appointed Representatives.
- Acting as a go-between for Lenders and their customers once a case has been terminated using an understanding of FCA guidance.
- Assessing and reviewing live caseloads to ensure a TCF based result for our lender.
- Tracing absconded individuals and assessing the next steps for a case.
- Working with locally sourced external recovery companies and using skill to manage a budget to enable a profitable outcome for all stakeholders.
- Answering inbound calls and calling/texting/emails to customers.
- Supporting and promoting the Quality Management System as guided by Senior Management.
- Reviewing accounts and finding the best route to a result by chasing Ars.
- Tracing traditional methods such as Autotrace, Experian, Trace IQ, Equifax.
- Tracing non-traditional methods such as Google, LinkedIn, social media.
Account Executive employer: Fraser Recruitment
As an Account Executive at our Bracknell location, you will thrive in a dynamic work culture that prioritises employee development and collaboration. We offer competitive benefits, including flexible working hours and opportunities for professional growth within the Motor Finance Recovery sector, ensuring that you can make a meaningful impact while enjoying a supportive team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to the team. We want to see your passion and knowledge shine through!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Executive role. Highlight your skills in managing caseloads and working with external teams – we love a confident candidate!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Executive role. Highlight relevant experience in motor finance recovery and any skills that align with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Be sure to mention your understanding of FCA guidance and your experience with customer interactions.
Showcase Your Communication Skills:As an Account Executive, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or by providing examples of past experiences where you've successfully managed client relationships.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Fraser Recruitment
✨Know Your Stuff
Make sure you understand the role of an Account Executive, especially in the context of Motor Finance Recovery. Brush up on FCA guidance and be ready to discuss how you would handle various scenarios involving lenders and customers.
✨Showcase Your Communication Skills
Since the role involves a lot of interaction with Appointed Representatives and customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you would approach tracing absconded individuals or managing a caseload. Think of specific instances where you've successfully navigated complex problems and be prepared to share those stories.
✨Understand the Team Dynamics
Research the Collection and Field Services Team and their objectives. Show that you’re not just interested in the role but also in how you can contribute to the team’s success. Ask insightful questions about team collaboration during the interview.
