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- Tasks: Lead a passionate team to deliver exceptional customer experiences in a luxury retail environment.
- Company: Fraser Hart is a renowned luxury retailer focused on creating positive customer interactions.
- Benefits: Enjoy a performance bonus, generous discounts, 28 days holiday, and wellness support.
- Why this job: Join a supportive culture that values teamwork, personal growth, and making customers feel special.
- Qualifications: Must have 3 years of Store Management experience in luxury retail.
- Other info: Be part of a successful team with opportunities for social events and community volunteering.
The predicted salary is between 36000 - 60000 £ per year.
When it comes to leading a Fraser Hart team, we look for authentic leaders who have the skills to lead with passion and curiosity to deliver exceptional experiences to our customers, every time! Our leaders bring our core values to life, creating a positive culture by leading with respect, care and trust, encouraging teamwork, personal growth and development. Our leaders will also use a variety of management skills to drive sales, achieve KPI’s and ultimately maximise store performance.
If you have at least 3 years of relevant Store Management / Leadership experience in a luxury, customer-focused retail environment, we have an exciting opportunity for you as Manager in our Maidstone store. If you want to be a part of this successful team, we’d love to hear from you.
ABOUT YOU
- You have at least 3 years of relevant Store Manager experience in a specialist retail environment selling luxury products and brands.
- You will lead, motivate, and coach your people to have personal meaningful interactions with our customers to make them feel special.
- You will have the confidence to share knowledge and drive behavioural change to develop team growth.
- You will be commercially minded to maximise sales opportunities and drive business performance.
A GUIDE TO YOUR BENEFITS
When you join Fraser Hart, we’ll give you everything you need to get off to a great start; a full induction in one of our training stores along with continued support and development from your Regional Manager. We value our leaders for always going the extra mile and reward this with great benefits, including:
- A performance related bonus scheme.
- A generous discount scheme for you, your family, and friends.
- 28 days holidays (including bank holidays) – this will increase in line with length of service.
- Pension scheme.
- Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured.
- A Volunteer Day with a charity of your choice.
- Social events and activities throughout the year through our Time for Wellness and Recognition schemes.
- Bike to work scheme.
- Refer a candidate scheme.
Fraser Hart is an equal opportunities employer.
Store Manager employer: Fraser Hart
Contact Detail:
Fraser Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Fraser Hart's core values and culture. During your interactions, whether in interviews or networking, demonstrate how your leadership style aligns with their emphasis on respect, care, and trust.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to lead a team in a luxury retail environment. Highlight instances where you motivated your team to achieve sales targets and enhance customer experiences.
✨Tip Number 3
Research the latest trends in luxury retail and customer service. Being knowledgeable about current market dynamics will help you engage in meaningful conversations during interviews and show your commitment to driving business performance.
✨Tip Number 4
Network with current or former employees of Fraser Hart if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Store Manager position.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant Store Management experience, especially in luxury retail. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and leadership. Mention how you align with Fraser Hart's core values and how you can contribute to their positive culture.
Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles, such as sales targets met or exceeded, team development initiatives, and any awards or recognition received.
Prepare for the Interview: Research Fraser Hart and prepare to discuss how your experience aligns with their expectations. Be ready to share examples of how you've led teams and improved store performance in the past.
How to prepare for a job interview at Fraser Hart
✨Show Your Leadership Style
Be prepared to discuss your leadership style and how it aligns with Fraser Hart's values. Share specific examples of how you've motivated and developed your team in previous roles, especially in a luxury retail environment.
✨Demonstrate Customer Focus
Highlight your experience in creating exceptional customer experiences. Be ready to provide examples of how you've gone above and beyond to make customers feel special and how this has positively impacted sales.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to store management. Be prepared to discuss how you've driven sales and maximised store performance through data-driven decisions in your past roles.
✨Emphasise Team Development
Discuss your approach to coaching and developing team members. Share specific instances where you've successfully implemented training or behavioural changes that led to personal growth within your team.
