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- Tasks: Lead a passionate team to deliver exceptional customer experiences in a luxury retail environment.
- Company: Fraser Hart is a renowned luxury retailer focused on creating positive customer interactions.
- Benefits: Enjoy performance bonuses, generous discounts, 28 days holiday, and wellness support.
- Why this job: Join a supportive culture that values personal growth and teamwork while driving sales success.
- Qualifications: Must have 3 years of Store Management experience in luxury retail.
- Other info: Be part of a successful team and make a meaningful impact in the community.
The predicted salary is between 36000 - 60000 £ per year.
When it comes to leading a Fraser Hart team, we look for authentic leaders who have the skills to lead with passion and curiosity to deliver exceptional experiences to our customers, every time! In addition to this, our leaders bring our core values to life creating a positive culture by leading with respect, care and trust, encouraging teamwork, personal growth and development. Our leaders will also use a variety of management skills to drive sales, achieve KPI’s and ultimately maximise store performance.
If you have at least 3 years of relevant Store Management / Leadership experience in a luxury, customer-focused retail environment, we have an exciting opportunity for you as Manager in our Maidstone store. If you want to be a part of this successful team, we’d love to hear from you.
ABOUT YOU
- You have at least 3 years of relevant Store Manager experience in a specialist retail environment selling luxury products and brands.
- You will lead, motivate, and coach your people to have personal meaningful interactions with our customers to make them feel special.
- You will have the confidence to share knowledge and drive behavioural change to develop team growth.
- You will be commercially minded to maximise sales opportunities and drive business performance.
A GUIDE TO YOUR BENEFITS
When you join Fraser Hart, we’ll give you everything you need to get off to a great start; a full induction in one of our training stores along with continued support and development from your Regional Manager. We value our leaders for always going the extra mile and reward this with great benefits, including:
- A performance related bonus scheme.
- A generous discount scheme for you, your family, and friends.
- 28 days holidays (including bank holidays) – this will increase in line with length of service.
- Pension scheme.
- Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured.
- A Volunteer Day with a charity of your choice.
- Social events and activities throughout the year through our Time for Wellness and Recognition schemes.
- Bike to work scheme.
- Refer a candidate scheme.
Fraser Hart is an equal opportunities employer.
Locations
Store Manager employer: Fraser Hart
Contact Detail:
Fraser Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Fraser Hart's core values and culture. During your interactions, whether in interviews or networking, demonstrate how your leadership style aligns with their emphasis on respect, care, and trust.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to drive sales and achieve KPIs in a luxury retail environment. Highlight instances where you motivated your team to excel and deliver exceptional customer experiences.
✨Tip Number 3
Network with current or former employees of Fraser Hart to gain insights into the company culture and expectations for Store Managers. This can provide you with valuable information to tailor your approach during the application process.
✨Tip Number 4
Showcase your commitment to personal growth and development. Discuss any relevant training or certifications you've pursued that enhance your management skills, as this aligns with Fraser Hart's focus on team development and performance.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant Store Management experience, particularly in luxury retail. Use specific examples that demonstrate your leadership skills and ability to drive sales.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and leadership. Mention how you align with Fraser Hart's core values and how you can contribute to creating a positive team culture.
Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles, such as sales targets met or exceeded, team development initiatives, and any awards or recognition received.
Prepare for the Interview: Research Fraser Hart and prepare to discuss how your experience aligns with their expectations for a Store Manager. Be ready to share examples of how you've motivated teams and improved store performance.
How to prepare for a job interview at Fraser Hart
✨Show Your Leadership Style
Be prepared to discuss your leadership style and how it aligns with Fraser Hart's core values. Share specific examples of how you've motivated and developed your team in previous roles, especially in a luxury retail environment.
✨Demonstrate Customer Focus
Highlight your experience in creating exceptional customer experiences. Be ready to share stories that illustrate how you've gone above and beyond to make customers feel special and valued.
✨Discuss Sales Strategies
Come equipped with examples of how you've driven sales and maximised store performance in the past. Discuss any specific strategies or initiatives you implemented that led to achieving KPIs and boosting revenue.
✨Emphasise Team Development
Talk about your approach to coaching and developing your team. Provide examples of how you've facilitated personal growth and encouraged teamwork, as well as any training programmes you've initiated or participated in.
