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- Tasks: Lead our store team to deliver exceptional luxury shopping experiences.
- Company: Fraser Hart, a leader in luxury jewellery and watches.
- Benefits: Generous discounts, bonus schemes, and mental health support.
- Other info: Full training provided with excellent career growth opportunities.
- Why this job: Join us to inspire others and create lasting customer memories.
- Qualifications: Customer service experience and proven leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join our Bluewater Fraser Hart team as an Assistant Manager and Lead Our Store to Success. At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.
YOU ARE
- Passionate about delivering outstanding experiences to our customers.
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- A team player who helps and supports your colleagues when needed.
- A great communicator with excellent interpersonal skills.
- Proactive with a positive can-do attitude.
- A fast learner who is keen to embrace new challenges.
- A person who has customer service experience to enhance your ability to create outstanding customer interactions.
- Proven leadership skills with the ability to motivate and inspire a team.
- Experienced in managing and developing team members to achieve their full potential.
- Strong in decision-making and problem-solving abilities.
IN OUR STORE, YOU WILL
- Lead and inspire the store team to create great customer experiences.
- Share your passion for our products with our customers.
- Consistently achieve personal and team sales targets and key performance targets.
- Live by our values (passion, teamwork, respect and trust, positivity, love learning).
- Create a luxury retail environment with high standards of visual merchandising and replenishment.
- Provide coaching and development to team members to enhance their skills and performance.
- Manage store operations efficiently and effectively.
WHAT’S IN IT FOR YOU
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- An excellent bonus scheme based on store performance.
- A generous discount scheme for you, your family, and friends.
- Annual leave that will increase with length of service.
- Holiday purchase scheme.
- Contributory pension scheme.
- Uniform allowance.
- Refer a candidate scheme.
- Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured.
- Bike to work scheme.
- A volunteer day with a charity of your choice.
We are an equal opportunities employer.
Assistant Manager in Maidstone employer: Fraser Hart
Contact Detail:
Fraser Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Maidstone
✨Tip Number 1
Get to know the company culture before your interview. Dive into Fraser Hart's values and mission, and think about how your passion for customer service aligns with their goal of creating memorable experiences. This will help you connect on a personal level during your chat.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've led a team or created outstanding customer interactions in the past. We want to hear about those moments that showcase your leadership and problem-solving abilities.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by inquiring about the team dynamics, training opportunities, and how you can contribute to achieving sales targets. It’s a great way to demonstrate your proactive attitude.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fraser Hart family and ready to lead our store to success.
We think you need these skills to ace Assistant Manager in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for jewellery and customer service shine through. We want to see how excited you are about creating memorable experiences for our customers!
Be a Team Player: Highlight your teamwork skills in your application. We’re all about supporting each other at Fraser Hart, so share examples of how you've helped colleagues or worked together to achieve goals.
Communicate Clearly: Make sure your application is clear and concise. Good communication is key for us, so use straightforward language and structure your thoughts well to make a great impression.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fraser Hart
✨Know Your Products
Before the interview, dive deep into Fraser Hart's range of jewellery, diamonds, and watches. Being able to discuss specific products and express your passion for them will show that you're genuinely interested in the role and can connect with customers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or motivated colleagues. Highlight how you’ve developed team members and achieved targets together, as this aligns perfectly with what they’re looking for in an Assistant Manager.
✨Emphasise Customer Experience
Think of instances where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to delivering outstanding customer experiences, which is at the heart of Fraser Hart's values.
✨Exude Positivity and Team Spirit
Fraser Hart values teamwork and a positive attitude. During the interview, make sure to convey your enthusiasm for working collaboratively and supporting your colleagues. A can-do attitude will resonate well with the interviewers.