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- Tasks: Lead our store team to deliver exceptional luxury shopping experiences.
- Company: Fraser Hart, a leader in luxury jewellery and watches.
- Benefits: Generous discounts, bonus schemes, and mental health support.
- Other info: Full training provided with excellent career growth opportunities.
- Why this job: Join us to inspire others and create lasting customer memories.
- Qualifications: Customer service experience and proven leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join our Bluewater Fraser Hart team as an Assistant Manager and Lead Our Store to Success. At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.
YOU ARE
- Passionate about delivering outstanding experiences to our customers.
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- A team player who helps and supports your colleagues when needed.
- A great communicator with excellent interpersonal skills.
- Proactive with a positive can-do attitude.
- A fast learner who is keen to embrace new challenges.
- A person who has customer service experience to enhance your ability to create outstanding customer interactions.
- Proven leadership skills with the ability to motivate and inspire a team.
- Experienced in managing and developing team members to achieve their full potential.
- Strong in decision-making and problem-solving abilities.
IN OUR STORE, YOU WILL
- Lead and inspire the store team to create great customer experiences.
- Share your passion for our products with our customers.
- Consistently achieve personal and team sales targets and key performance targets.
- Live by our values (passion, teamwork, respect and trust, positivity, love learning).
- Create a luxury retail environment with high standards of visual merchandising and replenishment.
- Provide coaching and development to team members to enhance their skills and performance.
- Manage store operations efficiently and effectively.
WHAT’S IN IT FOR YOU
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- An excellent bonus scheme based on store performance.
- A generous discount scheme for you, your family, and friends.
- Annual leave that will increase with length of service.
- Holiday purchase scheme.
- Contributory pension scheme.
- Uniform allowance.
- Refer a candidate scheme.
- Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured.
- Bike to work scheme.
- A volunteer day with a charity of your choice.
We are an equal opportunities employer.
Assistant Manager in Kent employer: Fraser Hart
Contact Detail:
Fraser Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Kent
✨Tip Number 1
Get to know the company culture before your interview. Check out Fraser Hart's social media and website to see how they connect with customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Assistant Manager, you'll need to inspire your team and connect with customers. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your passion for jewellery and customer service during the interview. Share personal stories about how you've created memorable experiences for customers in the past. This will demonstrate that you align with Fraser Hart's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Fraser Hart family.
We think you need these skills to ace Assistant Manager in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for jewellery and customer service shine through. We want to see how excited you are about creating memorable experiences for our customers!
Tailor Your Application: Make sure to customise your application to highlight your leadership skills and team player attitude. We love seeing how you can motivate and inspire others, so share specific examples from your past experiences.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits into our team culture, so show us who you are and what makes you unique!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Fraser Hart
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the jewellery, diamonds, and watches that Fraser Hart offers. This will not only show your passion but also help you connect with the interviewers when discussing how you can share this knowledge with customers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or motivated colleagues in previous roles. Highlight specific situations where your decision-making and problem-solving abilities made a difference. This will demonstrate that you have what it takes to inspire the store team.
✨Emphasise Customer Experience
Think of instances where you’ve gone above and beyond for customers. Be ready to discuss how you create outstanding customer interactions and how you would maintain high standards in a luxury retail environment. This aligns perfectly with Fraser Hart's mission to deliver exceptional experiences.
✨Align with Their Values
Familiarise yourself with Fraser Hart’s core values: passion, teamwork, respect and trust, positivity, and love for learning. During the interview, weave these values into your responses to show that you’re not just a fit for the role, but also for the company culture.