At a Glance
- Tasks: Engage customers and guide them in selecting the perfect jewellery for their celebrations.
- Company: Fraser Hart, a leading UK retail jeweller with a focus on exceptional customer service.
- Benefits: Competitive salary, ongoing training, and opportunities for professional growth in a luxurious environment.
- Other info: Dynamic retail environment with opportunities to earn industry qualifications and advance your career.
- Why this job: Join a passionate team and help create memorable moments for customers through beautiful jewellery.
- Qualifications: Strong sales and customer service skills, with a flair for communication and relationship building.
The predicted salary is between 20250 - 24750 £ per year.
Company Description
Fraser Hart is one of the UK’s leading retail jewellers, with 25 stores located in major commercial centers across the country.
Founded in Glasgow in 1936, the company has grown steadily while maintaining its focus on being at the heart of customers’ celebrations.
Fraser Hart offers high-quality, desirable jewelry at competitive prices, with a strong emphasis on exceptional customer service in a relaxing and luxurious in-store environment.
The company invests significantly in staff training and development, resulting in many team members holding accredited National Association of Goldsmiths qualifications.
This commitment to expertise and professional growth creates a supportive environment for retail professionals looking to build a long-term career in jewelry.
Role Description
This full-time, on-site Sales Consultant role is based in Glasgow.
The Sales Consultant will welcome and engage customers, listen to their needs, and provide informed guidance on jewelry selections for a range of occasions.
Day-to-day responsibilities include demonstrating product features, presenting options within customers’ budgets, handling sales transactions, and maintaining high standards of visual merchandising and store presentation.
The role also involves delivering consistently excellent customer service, resolving queries, and supporting customer aftercare to ensure satisfaction and repeat business.
The Sales Consultant will work collaboratively with colleagues to meet sales targets, follow company processes, and participate in ongoing training to deepen product knowledge and sales skills.
Qualifications
- Candidates should possess strong Sales Consulting and Consulting skills, with the ability to understand customer needs and recommend appropriate products.
- Candidates should possess excellent Customer Service and Customer Satisfaction skills, focused on creating positive experiences and building lasting relationships.
- Candidates should possess clear and confident Communication skills, including active listening and the ability to explain product features and value.
- Experience in retail sales, luxury goods, or jewelry is beneficial.
- Ability to work on-site in Glasgow, including weekends and peak trading periods.
- Strong attention to detail, reliability, and a professional, customer-focused approach.
- Willingness to undertake ongoing training and, ideally, an interest in pursuing relevant industry qualifications.
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Sales Consultant in Glasgow employer: Fraser Hart
Fraser Hart is an exceptional employer that prioritises the growth and well-being of its employees while fostering a vibrant and supportive work culture in Colchester. As an Assistant Manager, you will benefit from comprehensive training, a generous bonus scheme, and a strong emphasis on teamwork and personal development, all within a luxury retail environment that values passion and customer connection. With unique perks like a volunteer day and mental health support, Fraser Hart is dedicated to creating a rewarding and fulfilling workplace for those who share a love for jewellery and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Glasgow
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Consultant at Fraser Hart, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fraser Hart. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Consultant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Consultant in Glasgow
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fraser Hart:When writing your cover letter, make sure to tailor your message specifically for Fraser Hart. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fraser Hart
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fraser Hart that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fraser Hart that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fraser Hart’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
