At a Glance
- Tasks: Engage customers and help them find the perfect watch for their style and needs.
- Company: Exciting retail environment in Glasgow with a focus on luxury watches.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with a chance to learn about luxury brands and products.
- Why this job: Join a passionate team and share your love for watches with customers.
- Qualifications: Retail sales experience and a genuine interest in watches are essential.
The predicted salary is between 24000 - 30000 £ per year.
This is a full-time, on-site Retail Watch Specialist role based in Glasgow City. The Retail Watch Specialist will welcome and engage customers, provide tailored advice on watches, and support them in selecting timepieces that suit their style, needs, and budget. Day-to-day tasks include demonstrating detailed product features, explaining brand stories, processing transactions, and maintaining accurate records. The role involves achieving sales targets, contributing to in-store visual merchandising, and ensuring displays and stock are presented to brand standards. The specialist will also handle basic aftercare advice, coordinate with colleagues for repairs or servicing, and support an outstanding customer experience with every interaction.
Qualifications
- Strong Retail Sales skills with a focus on achieving targets through consultative, needs-based selling.
- Solid Product Knowledge, ideally in watches, luxury goods, or jewelry, with a willingness to learn about brands, movements, and materials.
- Customer Service and Customer Satisfaction skills, including the ability to build rapport, handle queries, and resolve concerns professionally.
- Excellent Communication skills, both in-person and over the phone, with clear, confident, and respectful interaction styles.
- Previous experience in a premium or luxury retail environment is highly beneficial.
- Strong attention to detail, numeracy for handling transactions, and reliability in following store procedures.
- Ability to work flexible retail hours, including weekends and holidays, as required.
- A genuine interest in watches and a commitment to ongoing learning and professional development.
Retail watch specialist in Glasgow employer: Fraser Hart
As a Retail Watch Specialist in the vibrant city of Glasgow, you will be part of a dynamic team that values exceptional customer service and product knowledge. Our company fosters a supportive work culture that encourages personal growth and development, offering ongoing training in luxury goods and sales techniques. With competitive benefits and a commitment to excellence, we provide a rewarding environment for those passionate about watches and dedicated to delivering outstanding customer experiences.
