We are looking for an experienced Assistant Store Manager to support our Store Manager in leading the team and driving exception results. Our Assistant Store Managers play a key role in creating high performing team, delivering outstanding customer experiences, and maintaining the highest standard across every aspect of store operations.If you have leadership experience in a luxury or premium retail environment and a passion for developing people, delivering exceptional service, and supporting business performance, we would love to hear from you.
ABOUT YOU
- Experienced in supporting and leading teams within a luxury, premium, or specialist retail environment.
- A motivating and supportive leader who inspires, coaches, and develops people to perform at their best.
- Commercially focused with a proven track record of contributing to sales and KPI targets.
- Confident in supporting performance, accountability, and continuous improvement.
- Passionate about creating a positive team culture and delivering an exceptional customer experience.
IN THIS ROLE, YOU WILL - Support the Store Manager in leading, inspiring, and developing a high performing store team.
- Drive sales, profitability, and key business metrics alongside the Store Manager
- Deliver exceptional customer experiences and consistently high service standards.
- Coach and support colleagues to maximise their potential and achieve their goals.
- Support the effective day to day management and operation of the store.
- Take responsibility for the store in the absence of the Store Manager
WHAT IS IN IT FOR YOU? - The opportunity to work with beautiful luxury diamond and jewellery products and world renowned watch brands.
- Performance related bonus scheme.
- Generous colleague discount for you, family, and friends.
- Increasing annual leave with length of service.
- Refer Top Talent Scheme
- Colleague Assistance Programme.
- Cycle to Work scheme.
- One paid volunteer day each year.
- Ongoing training and development opportunities to support your career growth.
Join us and be part of a team that helps customers celebrate life is most special moments while building a rewarding career in luxury retail.
We are an equal opportunties employer.
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Assistant Manager Colchester employer: Fraser Hart
Fraser Hart is an exceptional employer that prioritises the growth and well-being of its employees while fostering a vibrant and supportive work culture in Colchester. As an Assistant Manager, you will benefit from comprehensive training, a generous bonus scheme, and a strong emphasis on teamwork and personal development, all within a luxury retail environment that values passion and customer connection. With unique perks like a volunteer day and mental health support, Fraser Hart is dedicated to creating a rewarding and fulfilling workplace for those who share a love for jewellery and outstanding customer service.
