At a Glance
- Tasks: Lead our store team to create unforgettable luxury shopping experiences.
- Company: Fraser Hart, a passionate luxury jewellery retailer in Colchester.
- Benefits: Generous discounts, bonus schemes, and mental health support.
- Other info: Join a supportive team with excellent training and career growth opportunities.
- Why this job: Inspire others while sharing your love for jewellery and watches.
- Qualifications: Customer service experience and proven leadership skills required.
The predicted salary is between 24750 - 30250 £ per year.
Join our Colchester Fraser Hart team as an Assistant Manager and Lead Our Store to Success. At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.
YOU ARE
- Passionate about delivering outstanding experiences to our customers.
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- A team player who helps and supports your colleagues when needed.
- A great communicator with excellent interpersonal skills.
- Proactive with a positive can-do attitude.
- A fast learner who is keen to embrace new challenges.
- A person who has customer service experience to enhance your ability to create outstanding customer interactions.
- Proven leadership skills with the ability to motivate and inspire a team.
- Experienced in managing and developing team members to achieve their full potential.
- Strong in decision-making and problem-solving abilities.
IN OUR STORE, YOU WILL
- Lead and inspire the store team to create great customer experiences.
- Share your passion for our products with our customers.
- Consistently achieve personal and team sales targets and key performance targets.
- Live by our values (passion, teamwork, respect and trust, positivity, love learning).
- Create a luxury retail environment with high standards of visual merchandising and replenishment.
- Provide coaching and development to team members to enhance their skills and performance.
- Manage store operations efficiently and effectively.
WHAT’S IN IT FOR YOU
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- An excellent bonus scheme based on store performance.
- A generous discount scheme for you, your family, and friends.
- Annual leave that will increase with length of service.
- Holiday purchase scheme.
- Contributory pension scheme.
- Uniform allowance.
- Refer a candidate scheme.
- Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured.
- Bike to work scheme.
- A volunteer day with a charity of your choice.
We are an equal opportunities employer.
Locations
Assistant Manager in Colchester, Essex employer: Fraser Hart
Fraser Hart is an exceptional employer that prioritises the growth and well-being of its employees while fostering a vibrant and supportive work culture in Colchester. As an Assistant Manager, you will benefit from comprehensive training, a generous bonus scheme, and a strong emphasis on teamwork and personal development, all within a luxury retail environment that values passion and customer connection. With unique perks like a volunteer day and mental health support, Fraser Hart is dedicated to creating a rewarding and fulfilling workplace for those who share a love for jewellery and outstanding customer service.
