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For Companies At a Glance
- Tasks: Lead a passionate team to deliver luxury shopping experiences and drive sales.
- Company: Fraser Hart is a renowned retailer specialising in jewellery, diamonds, and watches.
- Benefits: Enjoy commission, generous discounts, holidays, pension scheme, and wellness support.
- Why this job: Join a vibrant culture focused on teamwork, personal growth, and making an impact.
- Qualifications: 3 years of assistant management experience in a competitive retail environment required.
- Other info: Comprehensive training and development opportunities provided for new team members.
The predicted salary is between 28800 - 43200 £ per year.
An Assistant Manager in our Colchester store will use a variety of leadership skills to drive sales, achieve KPIs and ultimately maximise store performance. They’ll have a track record of demonstrating clear leadership to develop a passionate and dedicated high-performing team who will provide world-class luxury shopping experiences to our clients in our fabulous store. The Assistant Manager will be responsible for supporting the Store Manager to plan and direct the day-to-day operational and commercial activity in their store while adhering to all company standards, policies, and procedures.
If you have 3 years’ experience at assistant management level in a busy and competitive retail environment along with the ability to achieve results and deliver excellent performance whilst balancing the needs and wellbeing of your team, we have the role for you!
ABOUT YOU
- Passionate about inspiring and motivating the team to deliver outstanding experiences to our clients
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches
- A great communicator with excellent interpersonal skills and a genuine interest in interacting with others
- Open minded and proactively looks for solutions
- Self-motivated and driven to achieve great results
- Calm and approachable even under pressure
- Demonstrate professionalism at all times
- Take ownership in everything you do
WHAT YOU’LL BE DOING
- Managing sales and service
- Lead by example to inspire and motivate the team to provide world-class shopping experiences for our clients
- Challenge and motivate the team to consistently achieve personal and store sales targets
- Implement visual merchandising to ensure displays are attractive and commercial
- Commercial and entrepreneurial spirit to maximise sales opportunities and drive business performance
- Managing the operation
- Consistently implement all processes, practices, and procedures to operate the store effectively
- Take responsibility for staff scheduling, stock management, store administration, health and safety and security
- Fully understand all systems processes to operate a store effectively
- Managing people
- Role model our core values (passion, teamwork, respect and trust, positivity, love learning) to influence the store culture
- Attract and recruit the best people for your store team
- Create an atmosphere where guiding and motivating the team to success is at the core of everything you do
- Train, develop and give feedback to the team to help them to become the best that they can be
- Spot talent and develop and support future succession planning through training and development
- Proactively manage team performance
WHAT’S IN IT FOR YOU
When you join Fraser Hart, we’ll give you everything you need to get off to a great start; an excellent 12-week management induction training programme and other development opportunities during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- Commission scheme based on sales performance
- A generous discount scheme for you, your family, and friends
- 20 days holidays rising to 25 after 7 years’ service
- Pension Scheme
- Uniform allowance
- Refer a candidate scheme
- Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
- Bike to work scheme
- A Volunteer Day with a charity of your choice
- Social events and activities throughout the year through our Time for Recognition & Wellness programme
Fraser Hart is an equal opportunities employer.
Assistant Store Manager employer: Fraser Hart
Contact Detail:
Fraser Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've motivated and developed your team in previous roles. Highlight any successful sales strategies you implemented that led to exceeding targets.
✨Tip Number 2
Familiarise yourself with the luxury retail market, particularly in jewellery and watches. Being knowledgeable about current trends and products will demonstrate your passion and commitment to the role.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain a positive atmosphere in a busy retail environment. Share techniques you use to keep your team motivated and focused during peak times.
✨Tip Number 4
Research Fraser Hart's core values and think about how you can embody them in your management style. Be ready to explain how you would create a culture of teamwork and respect within your store.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly any roles where you led a team or achieved sales targets. Use specific examples that demonstrate your leadership skills and ability to drive performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the jewellery industry and your commitment to providing exceptional customer experiences. Mention how your values align with those of the company and provide examples of how you've motivated teams in the past.
Highlight Relevant Experience: Clearly outline your three years of assistant management experience in a competitive retail environment. Emphasise your achievements in managing sales, training staff, and implementing effective operational processes.
Showcase Your Interpersonal Skills: Since the role requires excellent communication and interpersonal skills, include examples of how you've successfully interacted with customers and team members. This could be through resolving conflicts, providing feedback, or fostering a positive team culture.
How to prepare for a job interview at Fraser Hart
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired and motivated them to achieve sales targets.
✨Know the Products Inside Out
Familiarise yourself with the jewellery, diamonds, and watches that the store offers. Being knowledgeable about the products will not only impress the interviewers but also show your genuine passion for the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and manage team dynamics. Think of scenarios where you've had to resolve conflicts or motivate a struggling team member, and be ready to discuss these experiences.
✨Emphasise Team Development
Highlight your experience in training and developing team members. Discuss specific strategies you've used to help others grow and succeed, as this aligns with the company's focus on creating a high-performing team.
