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- Tasks: Lead a passionate team to deliver luxury shopping experiences and drive store performance.
- Company: Fraser Hart, a leader in luxury retail with a focus on client connections.
- Benefits: Competitive salary, commission scheme, generous discounts, and wellness support.
- Why this job: Join a dynamic team and inspire others while working with beautiful jewellery and watches.
- Qualifications: 3 years of assistant management experience in retail and a passion for customer service.
- Other info: Enjoy a supportive culture with excellent training and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Join the Team at our Meadowhall store, Sheffield. At Fraser Hart, we are passionate about delivering world class luxury shopping experiences to our clients. We are here to connect with our clients and create lasting memories, impressing them with exceptional knowledge of our exclusive product ranges and premium brands.
An Assistant Manager in a Fraser Hart store will use a variety of leadership skills to drive sales, achieve KPIs, and ultimately maximise store performance. They will have a track record of demonstrating clear leadership to develop a passionate and dedicated high-performing team. They will be responsible for supporting the Store Manager to plan and direct the day-to-day operational and commercial activity in their store while adhering to all company standards, policies, and procedures.
The ideal candidate should be:
- Passionate about inspiring and motivating the team to deliver outstanding experiences to our clients
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches
- A great communicator with excellent interpersonal skills and a genuine interest in interacting with others
- Open-minded and proactively looks for solutions
- Self-motivated and driven to achieve great results
- Calm and approachable even under pressure
- Demonstrate professionalism at all times
- Take ownership in everything you do
What you will be doing:
- Managing sales and service
- Leading by example to inspire and motivate the team to provide world class shopping experiences for our clients
- Challenging and motivating the team to consistently achieve personal and store sales targets
- Implementing visual merchandising to ensure displays are attractive and commercial
- Having a commercial and entrepreneurial spirit to maximise sales opportunities and drive business performance
Managing the operation:
- Consistently implementing all processes, practices, and procedures to operate the store effectively
- Taking responsibility for staff scheduling, stock management, store administration, health and safety, and security
- Fully understanding all systems processes to operate a store effectively
Managing people:
- Role modelling our core values (passion, teamwork, respect and trust, positivity, love learning) to influence the store culture
- Attracting and recruiting the best people for your store team
- Creating an atmosphere where guiding and motivating the team to success is at the core of everything you do
- Training, developing, and giving feedback to the team to help them become the best that they can be
- Spotting talent and developing and supporting future succession planning through training and development
- Proactively managing team performance
What’s in it for you:
When you join Fraser Hart, we will give you everything you need to get off to a great start; an excellent 12-week management induction training programme and other development opportunities during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- Commission scheme based on sales performance
- A generous discount scheme for you, your family, and friends
- 20 days holidays rising to 25 after 7 years’ service
- Pension Scheme
- Uniform allowance
- Refer a Candidate Scheme
- Mental health, wellbeing and legal support from our expert health and wellbeing partners Health Assured
- Bike to work scheme
- A Volunteer Day with a charity of your choice
- Social events and activities throughout the year through our Wellbeing programme
The Anthony Nicholas Group is an equal opportunities employer.
Assistant Manager employer: Fraser Hart
Contact Detail:
Fraser Hart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Fraser Hart's values and products. This way, you can show your passion for luxury shopping and how you can contribute to creating those unforgettable client experiences.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or tackled challenges head-on. This will help you demonstrate your ability to lead and motivate others, which is key for the Assistant Manager role.
✨Tip Number 3
Be ready to discuss your sales achievements! Prepare to share how you've met or exceeded targets in previous roles. This will highlight your commercial spirit and show that you can drive performance at Fraser Hart.
✨Tip Number 4
Don’t forget to ask questions! Show your genuine interest by asking about team culture, training opportunities, and how you can contribute to the store's success. It’s a great way to connect with the interviewers and leave a lasting impression.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for jewellery and luxury retail shine through. We want to see how excited you are about creating memorable experiences for clients, so share any relevant stories or experiences that highlight this.
Highlight Leadership Skills: As an Assistant Manager, you'll need to demonstrate strong leadership abilities. Make sure to include examples of how you've motivated and developed teams in the past. We love seeing candidates who can inspire others and create a positive work culture!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Fraser Hart family!
How to prepare for a job interview at Fraser Hart
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of Fraser Hart's product ranges, especially jewellery, diamonds, and watches. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved performance. Highlight how you inspired and motivated your team to achieve targets, as this aligns perfectly with what they’re looking for in an Assistant Manager.
✨Demonstrate Your Customer-Centric Approach
Think of specific instances where you went above and beyond to create memorable experiences for customers. This will illustrate your commitment to delivering world-class service, which is at the heart of Fraser Hart’s values.
✨Emphasise Team Development
Be ready to discuss how you've trained and developed team members in the past. Share your strategies for spotting talent and fostering a positive team culture, as this is crucial for the role and will resonate well with the interviewers.