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- Tasks: Inspire and lead a team to create unforgettable luxury shopping experiences.
- Company: Join a passionate team dedicated to exceptional customer service in luxury retail.
- Benefits: Enjoy commission, discounts, wellness support, and opportunities for personal growth.
- Why this job: Be a key player in delivering world-class experiences and developing your leadership skills.
- Qualifications: Experience in a supervisory role and a passion for luxury products.
- Other info: Flexible hours with exciting social events and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
We are passionate about making people feel special by delivering world class luxury shopping experiences to our customers. We’re not here to simply sell a product. We’re here to connect with our customers and create lasting memories. We impress them with exceptional knowledge of our exclusive product ranges and premium brands.
If you have a passion for inspiring and motivating sales teams to deliver outstanding customer experiences and would like to play a key role in supporting the management team to drive the business while ensuring that all standards, policies, and procedures are adhered to, we have an exciting opportunity for you.
ABOUT YOU- Passionate about inspiring and motivating the team to deliver outstanding experiences to our customers.
- Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
- A team player who is committed to helping and supporting colleagues when needed.
- A great communicator with excellent interpersonal skills and a genuine interest in interacting with others.
- Proactive with a positive can-do attitude.
- Self-motivated and driven to achieve great results.
- A fast learner who is keen to embrace new challenges and develop your leadership skills.
- Experience in a supervisory / leadership role ideally within a premium or luxury retail environment.
- Flexible and available to work late nights, weekends, and key trading dates.
- Lead by example in creating great customer experiences.
- Consistently achieve personal sales targets and support the team to achieve their personal sales targets.
- Be a role model for the brand and live by our values (passion, teamwork, respect and trust, positivity, love learning).
- Create an atmosphere where guiding and motivating the team to success is at the core of everything you do.
- Train, develop and give feedback to the team to help them to become the best that they can be.
- Oversee the completion of daily and weekly store tasks by following store standards, policies, and procedures.
- Create a luxury retail environment with high standards of visual merchandising and replenishment.
- Deputise for store management in their absence by taking responsibility for daily store operations.
When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training and a Store Development Coach that will support you during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:
- Commission scheme based on sales performance.
- A generous discount scheme for you, your family, and friends.
- Annual leave that will increase with length of service.
- Holiday purchase scheme.
- Pension Scheme.
- Uniform allowance.
- Refer a Candidate Scheme.
- Mental health, wellbeing and legal support from our expert health and wellbeing partners.
- Health Assured.
- Bike to work scheme.
- A Volunteer Day with a charity of your choice.
- Social events and activities throughout the year with our Time for Wellness and Recognition scheme.
We are an equal opportunities employer.
Supervisor Maidstone employer: Fraser Hart Limited
Contact Detail:
Fraser Hart Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor Maidstone
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This way, when you walk into that interview, you can show off your passion for their brand and how you can contribute to creating those unforgettable customer experiences.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you've motivated teams in the past. Remember, they want to see that you can inspire others just as much as you can sell!
✨Tip Number 3
Dress to impress! Since you're aiming for a luxury retail position, make sure your outfit reflects that. Show them you understand the importance of presentation and that you can embody the brand's image right from the get-go.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds. And hey, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Supervisor Maidstone
Some tips for your application 🫡
Show Your Passion: Make sure to express your passion for luxury retail and customer experiences in your application. We want to see that you genuinely care about inspiring and motivating teams to create those memorable moments for our customers.
Tailor Your CV: Customise your CV to highlight your supervisory experience and any relevant skills that align with our values. We love seeing how your past roles have prepared you for this exciting opportunity, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Supervisor role. Share specific examples of how you've led teams and created outstanding customer experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Fraser Hart Limited
✨Know Your Products Inside Out
Make sure you have a solid understanding of the jewellery, diamonds, and watches that the company offers. Research their exclusive product ranges and be ready to discuss what makes them special. This will show your passion and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully motivated and inspired a team. Highlight how you’ve led by example in creating great customer experiences, as this aligns perfectly with the role's expectations.
✨Demonstrate Your Customer-Centric Approach
Think of specific instances where you went above and beyond for customers. Be ready to share these stories during the interview to illustrate your commitment to delivering outstanding customer experiences and how you can inspire your team to do the same.
✨Emphasise Your Team Player Attitude
Be prepared to discuss how you support and collaborate with colleagues. Share examples of how you’ve contributed to a positive team environment and how you plan to foster teamwork in your new role, as this is crucial for success in a supervisory position.