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- Tasks: Lead and support a team of care workers while ensuring high-quality care delivery.
- Company: Fraser Home Care, dedicated to compassionate and respectful client care.
- Benefits: Permanent contract, pension contributions, paid mileage, and full training provided.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: SVQ Level 2 in Health & Social Care and willingness to progress.
- Other info: Flexible working environment with opportunities for ongoing development and discounts.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated Service Co‐ordinator to join our team. This is a full‐time role, worked on a rotational basis. As part of the position, you may be required to lead, develop, and co‐ordinate a team of care workers, and you will also take part in the First Line On‐Call rota to support our out‐of‐hours service. This ensures Fraser Home Care continues to deliver the highest standards of respect, dignity, and compassionate care to all clients.
What the Role Involves
- Delivering high‐quality care with a positive, proactive attitude.
- Mentoring and encouraging employees throughout their employment, offering support, advice, and guidance in a constructive and supportive manner.
- Providing on‐call cover as part of the rota.
- Acting as a positive role model to carers at all times.
- Managing and supporting care workers to ensure they can perform their roles safely and effectively during day‐to‐day care delivery.
Communication & Coordination
- Being the first point of contact for carers.
- Managing day‐to‐day client enquiries.
- Reporting any issues or concerns to the senior management team.
- Working in partnership with other professionals to ensure individuals receive the support they need, and recording relevant information for care plan updates.
Operational Responsibilities
- Carrying out duties assigned by senior line managers.
- Attending induction, in‐house training sessions, and staff meetings.
- Supporting senior line managers in line with standards, legislation, and regulatory requirements.
- Contributing to effective team working by supporting colleagues in a flexible and approachable manner.
Qualifications & Experience
- SVQ Level 2 in Health & Social Care (or above)
- Willingness to work towards SVQ Level 3
- Previous experience in a care setting
- Strong organisational and time‐management skills
- Ability to work proactively, independently, and with excellent attention to detail
- Flexibility to meet workload demands
- Commitment to ongoing development and training
- Full driving licence and access to a car insured for business use
Successful applicants will be required to register with the SSSC.
Benefits of Joining Our Team
- Permanent contract
- Employer pension contribution
- Paid mileage or access to company cars
- Full training provided, with opportunities for further development
- Uniform and PPE provided
- PVG check included
- Recommend‐a‐Friend Scheme (£200)
- Access to Blue Light Card discounts
- In‐house support with SSSC continuous learning and SVQ progression
Service Co‐ordinator (Full Time Rotational) – Fraser Home Care in Inverness employer: Fraser Elite Ltd
Contact Detail:
Fraser Elite Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co‐ordinator (Full Time Rotational) – Fraser Home Care in Inverness
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care delivery and team management. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for care! During interviews, share specific examples of how you've positively impacted clients or supported your team. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Co‐ordinator (Full Time Rotational) – Fraser Home Care in Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Co-ordinator role. Highlight your experience in care settings and how it aligns with our values at Fraser Home Care. We want to see how you can bring your unique skills to our team!
Showcase Your Qualifications: Don’t forget to mention your SVQ Level 2 in Health & Social Care or any relevant qualifications. If you're working towards Level 3, let us know! We value ongoing development and want to see your commitment to growth.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that highlights your key achievements and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Fraser Home Care!
How to prepare for a job interview at Fraser Elite Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Co-ordinator. Familiarise yourself with Fraser Home Care's policies and best practices, as this will show your commitment to delivering high-quality care.
✨Showcase Your Leadership Skills
As a potential leader for care workers, it's crucial to demonstrate your mentoring abilities. Prepare examples of how you've supported and guided team members in the past, highlighting your positive role model qualities.
✨Communicate Effectively
Since you'll be the first point of contact for carers, practice clear and concise communication. Be ready to discuss how you would handle day-to-day client enquiries and any issues that may arise, showcasing your problem-solving skills.
✨Emphasise Flexibility and Organisation
The role requires strong organisational skills and the ability to adapt to changing workloads. Share specific instances where you've successfully managed multiple tasks or adapted to unexpected challenges, proving you're the right fit for a rotational position.
