At a Glance
- Tasks: Support residents during improvement works and ensure clear communication.
- Company: Leading organisation in social housing refurbishment.
- Benefits: Full-time hours, immediate start, and travel opportunities across Yorkshire.
- Other info: Dynamic role with the chance to build relationships and enhance community living.
- Why this job: Make a difference in communities while gaining valuable experience.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 39000 - 41000 £ per year.
Temporary Resident Liaison Officer (6-Month Contract)
Location: Leeds (Extensive travel across Yorkshire and surrounding regions)
Contract: Temporary 6 Months
Hours: Full Time, Monday to Friday, 8:00am 4:30pm
Fraser Edwards Recruitment is seeking an experienced Resident Liaison Officer on behalf of a leading organisation delivering refurbishment and retrofit works within the social housing sector. This is a six-month temporary position, with an immediate start available for the successful candidate. The role involves supporting residents throughout planned improvement works, ensuring clear communication, coordinating property access, and providing an excellent customer experience from start to finish. Regular travel is required across North Yorkshire, Sheffield, Hull, Rotherham, Northumberland, and Liverpool.
Key Responsibilities
- Contact residents to arrange retrofit survey appointments and follow up on properties where access has not yet been secured.
- Build positive relationships with tenants, residents, and local communities throughout the duration of the project.
- Keep residents informed by providing clear, timely updates on planned works and project schedules.
- Serve as the primary point of contact for customer enquiries, resolving concerns in a professional and empathetic manner.
- Coordinate property access to ensure works are completed efficiently and within agreed timescales.
Contact Details:
Fraser Edwards Recruitment Recruitment Team
