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- Tasks: Manage lettings and support housing allocations in a busy team.
- Company: Join a stable public-sector organisation focused on service delivery.
- Benefits: Competitive pay, ongoing contract, and a supportive work environment.
- Why this job: Make a real difference in people's lives by helping them find homes.
- Qualifications: Experience in housing allocations and strong communication skills required.
- Other info: Enjoy a dynamic role with opportunities for professional growth.
The predicted salary is between 23 - 24 £ per hour.
Fraser Edwards are currently recruiting for an experienced Lettings Officer to join a well-established Local Authority housing service on an ongoing contract basis.
Pay: £23.73- £18.86 Per Hour
This role sits within a busy Allocations and Lettings team and plays a key part in the day-to-day operation. The successful candidate will support council and housing association lettings, nominations to special schemes, mutual exchanges and appeals, helping to ensure homes are allocated fairly, efficiently and sensitively.
You’ll be joining a stable public-sector organisation with a strong focus on service delivery, customer care and partnership working. This is an excellent opportunity for a Lettings professional with strong local authority experience who is looking for a long-term contract role within housing services.
Key Responsibilities:- Manage the efficient and sensitive letting and pre-letting of Council and Housing Association properties
- Administer the Choice Based Lettings system, including nominations to Housing Associations and Special Schemes
- Manage Mutual Exchanges in line with legislation and local policy
- Respond to Members’ enquiries, complaints and complex casework
- Prepare reports for the Case Review Panel and administer the appeals process
- Deputise for the Senior Lettings Officer as required and supervise Lettings Assistants
- Liaise with internal services, external agencies and senior stakeholders
- Maintain accurate records across all housing and case management systems
- Proven experience responding to Members’ enquiries, preferably within a Local Authority setting
- Experience working within housing allocations, lettings or nominations
- Strong knowledge of Choice Based Lettings and relevant housing legislation
- Excellent written and verbal communication skills
- Ability to manage a varied caseload and meet deadlines
- Confident IT user with experience of housing systems
- Ongoing contract role
- 35 hours per week
- Monday to Friday, 9am–5pm
Lettings Officer in Greenwich employer: Fraser Edwards Recruitment
Contact Detail:
Fraser Edwards Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Officer in Greenwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Lettings Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of local authority housing services and the Choice Based Lettings system. We want you to be able to showcase your expertise and demonstrate how you can contribute to the team right from day one.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Lettings Officer gig! We make it easy for you to find roles that match your skills and experience, so don’t miss out on the chance to join a fantastic team.
We think you need these skills to ace Lettings Officer in Greenwich
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, make sure to read through the job description thoroughly. This will help you understand what Fraser Edwards is looking for in a Lettings Officer and tailor your application accordingly.
Showcase Your Experience: Highlight your relevant experience in lettings and local authority settings. Use specific examples to demonstrate how you've managed lettings, responded to enquiries, or dealt with complex casework. We want to see how your background aligns with the role!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your communication is straightforward. Remember, excellent written communication skills are key for this role, so let that shine through in your application!
Apply Through Our Website: Once you're happy with your application, make sure to apply through our website. It’s the best way to ensure your application gets to the right people at Fraser Edwards. Plus, it shows you’re serious about the opportunity!
How to prepare for a job interview at Fraser Edwards Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of Choice Based Lettings and relevant housing legislation. Being able to discuss these topics confidently will show that you're well-prepared and understand the role inside out.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed lettings or responded to complex enquiries. This will help demonstrate your proven experience in a Local Authority setting, which is crucial for this position.
✨Practice Your Communication Skills
Since excellent written and verbal communication skills are key, consider practising common interview questions with a friend. This will help you articulate your thoughts clearly and effectively during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle various situations, like managing mutual exchanges or dealing with complaints. Think through potential scenarios and how you would respond, as this will highlight your problem-solving abilities.
