Technical Support Engineer – 2nd/3rd Line (Finance IT)

Technical Support Engineer – 2nd/3rd Line (Finance IT)

Full-Time 38250 - 46750 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide hands-on technical support and resolve incidents for core financial systems.
  • Company: Fraser & Co. Talent Partners Limited, a growing IT team in Milton Keynes.
  • Benefits: Competitive salary and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and problem-solving.
  • Why this job: Join an ambitious team and make a real difference in finance IT.
  • Qualifications: Experience in 2nd/3rd line support with strong Windows and networking skills.

The predicted salary is between 38250 - 46750 Β£ per year.

Fraser & Co.

Talent Partners Limited in Milton Keynes is seeking a Technical Support Engineer to join their expanding IT function.

The role combines hands-on technical support, 2nd/3rd line support, and collaboration within an ambitious technical team.

You will support core financial systems, resolve incidents, and work with vendors to diagnose and fix problems.

The ideal candidate has proven 2nd/3rd line experience and strong Windows, AD, and networking skills. #J-18808-Ljbffr

Technical Support Engineer – 2nd/3rd Line (Finance IT) employer: Fraser & Co. Talent Partners Limited

Fraser & Co. Talent Partners Limited is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration among talented professionals in the heart of the City of London. With a focus on employee growth, you will have access to cutting-edge technologies and high-impact projects in the FinTech sector, making this a rewarding opportunity for those looking to advance their careers in a thriving environment.

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Contact Details:

Fraser & Co. Talent Partners Limited Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Technical Support Engineer – 2nd/3rd Line (Finance IT)

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Fraser & Co. Talent Partners Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Fraser & Co. Talent Partners Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Fraser & Co. Talent Partners Limited!

✨Direct Apply to Fraser & Co. Talent Partners Limited

Let's not forget to apply directly through the Fraser & Co. Talent Partners Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Technical Support Engineer – 2nd/3rd Line (Finance IT)

2nd Line Support
3rd Line Support
Windows
Active Directory (AD)
Networking Skills
Incident Resolution
Vendor Collaboration

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Fraser & Co. Talent Partners Limited.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Fraser & Co. Talent Partners Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Fraser & Co. Talent Partners Limited

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.